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In deliveryUnited KingdomServices

Real Time Passenger Information Hardware and Software Solution

Published
Published 29 August 2025
Deadline
Closed 29 September 2025

Overview

A single supplier for both RTI hardware and software is sought to continue with the delivery of real time information and static messaging across the existing bus station and bus stop screens and QR codes, and to expand and enhance the RTI offer across the Liverpool City Region. The new RTI offer will include improved accessibility for customers through audio functionality, richer content with journey planning and interactive local area maps, and low power options such as e-ink and solar-powered screens. Screen hardware currently installed across the network will continue to be supported and maintained by the existing contractor until the point at which the screen is removed due to end of life or replacement. New screens will be installed on a rolling programme in line with wider Merseytravel projects to deliver a new and improved RTI offer at bus stations, interchanges and bus stops. Screen purchases will be made using a call-off from a single party framework. The type of screen installed at each location will be determined by factors such as power source, patronage and the objectives of the delivery project under which the RTI improvement is being progressed.

Key details

Country
United Kingdom
Status
In delivery
Category
Services
Procedure
Open
Published
29 August 2025
Deadline
Closed
Classification (CPV)
Office and computing machinery, equipment and supplies except furniture and software packagesInstallation services (except software)IT services: consulting, software development, Internet and supportSoftware-related services

Award outcome

Awarded value
£200,000
Award date
26 November 2025
Contract period
— → 5 November 2029
Winner
  • Journeo Passenger Systems Ltd

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Notice history

Every published notice in this contracting process, newest first.

  1. Contract

    27 November 2025

    View notice ↗
  2. Contract Notice

    29 August 2025

    View notice ↗

Contracting authority

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Awarded: Real Time Passenger Information Hardware and Software Solution — won by Journeo Passenger Systems Ltd — Skim