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In deliveryUnited KingdomServices£6,434,350Add to pipeline

South West London ICB Crisis Cafe Service

Awarded to Community Drug and Alcohol Recovery Services, Hestia Housing and Support, Mind in Croydon +2 more

NHS SOUTH WEST LONDON INTEGRATED CARE BOARD(buyer)

Published
Published 28 August 2025
Deadline
Closed 12 November 2025
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Overview

NHS South West London ICB has awarded contracts worth £6,428,458 to five organisations—Community Drug and Alcohol Recovery Services, Hestia Housing and Support, Mind in Croydon, Richmond Borough Mind, and Sutton Mental Health Foundation Charity Company—to deliver recovery and crisis cafes across Sutton, Croydon, Wandsworth, Merton, Kingston, and Richmond. These non-clinical services provide safe spaces offering immediate support and de-escalation for adults in mental health crisis, particularly during evenings and weekends when other services are unavailable, aiming to reduce emergency department presentations and improve access to out-of-hours support.

Contracting authority

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Lots (5)

  • Crisis Cafe - Lot 1 Croydon

    Won by Mind in Croydon

  • Crisis Cafe Service Lot 2 Sutton

  • Crisis Cafe Service Lot 3 Kingston and Richmond

  • Crisis Cafe Lot 4 Wandsworth

    Won by Hestia Housing and Support

  • Crisis Cafe Lot 5 Merton

    Won by Community Drug and Alcohol Recovery Services

Key details

Country
United Kingdom
Status
In delivery
Category
Services
Estimated value
£6,434,350
Procedure
Open
Published
28 August 2025
Deadline
Closed
Classification (CPV)
Community health services

Award outcome

Awarded value
£6,428,458
Award date
9 March 2026
Contract period
— → 11 February 2031
Winners
  • Community Drug and Alcohol Recovery Services
  • Hestia Housing and Support
  • Mind in Croydon
  • Richmond Borough Mind
  • Sutton Mental Health Foundation Charity Company

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Notice history

Every published notice in this contracting process, newest first.

  1. Tender Update

    26 March 2026

  2. Contract

    11 March 2026

  3. Contract Notice

    15 October 2025

  4. Prior Information Notice

    28 August 2025

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