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In deliveryUnited KingdomServices£250,000

Out of Hours Call-Handling Services

Published
Published 27 August 2025
Deadline
Closed 16 December 2025

Overview

Out of Hours Call-Handling Services and support - seven days a week, 365 days a year, wrap-around service designed to respond to emergency reports that are received outside of normal office hours.

Key details

Country
United Kingdom
Status
In delivery
Category
Services
Estimated value
£250,000
Procedure
Open
SME suitable
Yes
Published
27 August 2025
Questions by
9 December 2025
Deadline
Closed
Classification (CPV)
Call centre

Award outcome

Awarded value
£199,754
Award date
29 January 2026
Contract period
31 March 2026 → 31 March 2029
Winner
  • Orbis Protect Limited

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Notice history

Every published notice in this contracting process, newest first.

  1. Contract

    30 January 2026

    View notice ↗
  2. Contract Notice

    14 November 2025

    View notice ↗
  3. Prior Information Notice

    27 August 2025

    View notice ↗

Contracting authority

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Awarded: Out of Hours Call-Handling Services — won by Orbis Protect Limited — Skim