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In deliveryUnited KingdomServices£125,000

Independent Complaints Adjudication Service for OFSTED (ICASO)

Awarded to CEDR Services Limited

Department for Education(buyer)

Published
Published 19 August 2025
Deadline
Closed 17 September 2025
See 3 live opportunitiesHow Skim finds tendersView original notice ↗

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Overview

The Department for Education contracted CEDR Services Limited for £124,500 to provide the Independent Complaints Adjudication Service for Ofsted (ICASO), an independent service to handle complaints about Ofsted's work, offer advice, report on complaint volumes and trends, and publish annual reports. The service is independent of both Ofsted and the DfE, with CEDR required to maintain a dedicated webpage and publicly identify as the service provider.

Contracting authority

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Key details

Country
United Kingdom
Status
In delivery
Category
Services
Estimated value
£125,000
Procedure
Open
Published
19 August 2025
Questions by
10 September 2025
Deadline
Closed
Classification (CPV)
Arbitration and conciliation services

Award outcome

Awarded value
£124,500
Award date
25 September 2025
Contract period
1 November 2025 → 31 October 2028
Winner
  • CEDR Services Limited

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Notice history

Every published notice in this contracting process, newest first.

  1. Contract

    24 October 2025

  2. Contract

    2 October 2025

  3. Contract Notice

    19 August 2025

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