EEAST - Accident Repairs

Overview

Lots (6)

• Bedfordshire

  The Authority is seeking a Supplier to provide a recovery and repair service within Bedfordshire for damaged vehicles leased to the Authority, the property of, or in the custody or control of the Authority. This also includes Third Party vehicles where it is determined that the Authority are at fault for the damage and where the Authority is requested by the Third-Party vehicle owner to action the repairs The repair service shall include all inspection, adjustment, restoration and replacement of assemblies and components used to construct a complete vehicle. The Supplier is required to provide a 24/7 Roadside Recovery Service. Upon notification of the accident repair requirement, the Supplier shall: •Attend the roadside and recover the vehicle within 2 hours (24/7) •Attend the Authority’s premises and recover the vehicle within 4 hours (24/7) The Supplier is to complete the repair service within twenty (20) working days from receipt of authorisation to proceed with the works., However, to reduce the Authority’s Vehicle Off Road (VOR) rate, the repairs must be completed as soon as practically possible. Upon confirmation of the completion of the works, the vehicle must be returned to the Authority within four (4) working hours to the destination specified by the Authority. The destination could be at any of the Authority’s locations within Bedfordshire. Should the Authority have capacity, we will collect the vehicle from site upon confirmation of the completion of the works, but this is not guaranteed. If the vehicle, following accident repair works, is with the Supplier for a duration of time that falls within the planned maintenance regime of the vehicle, the Supplier will be required to undertake the planned service/ maintenance on the vehicle following approval from the Authority representative

  £1,500,000Won by Full Circle Enterprise Limited

• Cambridgeshire

  The Authority is seeking a Supplier to provide a recovery and repair service within Cambridgeshire for damaged vehicles leased to the Authority, the property of, or in the custody or control of the Authority. This also includes Third Party vehicles where it is determined that the Authority are at fault for the damage and where the Authority is requested by the Third-Party vehicle owner to action the repairs The repair service shall include all inspection, adjustment, restoration and replacement of assemblies and components used to construct a complete vehicle. The Supplier is required to provide a 24/7 Roadside Recovery Service. Upon notification of the accident repair requirement, the Supplier shall: •Attend the roadside and recover the vehicle within 2 hours (24/7) •Attend the Authority’s premises and recover the vehicle within 4 hours (24/7) The Supplier is to complete the repair service within twenty (20) working days from receipt of authorisation to proceed with the works., However, to reduce the Authority’s Vehicle Off Road (VOR) rate, the repairs must be completed as soon as practically possible. Upon confirmation of the completion of the works, the vehicle must be returned to the Authority within four (4) working hours to the destination specified by the Authority. The destination could be at any of the Authority’s locations within Cambridgeshire. Should the Authority have capacity, we will collect the vehicle from site upon confirmation of the completion of the works, but this is not guaranteed. If the vehicle, following accident repair works, is with the Supplier for a duration of time that falls within the planned maintenance regime of the vehicle, the Supplier will be required to undertake the planned service/ maintenance on the vehicle following approval from the Authority representative

  £1,500,000Won by Full Circle Enterprise Limited

• Hertfordshire

  The Authority is seeking a Supplier to provide a recovery and repair service within Hertfordshire for damaged vehicles leased to the Authority, the property of, or in the custody or control of the Authority. This also includes Third Party vehicles where it is determined that the Authority are at fault for the damage and where the Authority is requested by the Third-Party vehicle owner to action the repairs The repair service shall include all inspection, adjustment, restoration and replacement of assemblies and components used to construct a complete vehicle. The Supplier is required to provide a 24/7 Roadside Recovery Service. Upon notification of the accident repair requirement, the Supplier shall: •Attend the roadside and recover the vehicle within 2 hours (24/7) •Attend the Authority’s premises and recover the vehicle within 4 hours (24/7) The Supplier is to complete the repair service within twenty (20) working days from receipt of authorisation to proceed with the works., However, to reduce the Authority’s Vehicle Off Road (VOR) rate, the repairs must be completed as soon as practically possible. Upon confirmation of the completion of the works, the vehicle must be returned to the Authority within four (4) working hours to the destination specified by the Authority. The destination could be at any of the Authority’s locations within Hertfordshire. Should the Authority have capacity, we will collect the vehicle from site upon confirmation of the completion of the works, but this is not guaranteed. If the vehicle, following accident repair works, is with the Supplier for a duration of time that falls within the planned maintenance regime of the vehicle, the Supplier will be required to undertake the planned service/ maintenance on the vehicle following approval from the Authority representative

  £1,500,000Won by Full Circle Enterprise Limited

• Norfolk

  The Authority is seeking a Supplier to provide a recovery and repair service within Norfolk for damaged vehicles leased to the Authority, the property of, or in the custody or control of the Authority. This also includes Third Party vehicles where it is determined that the Authority are at fault for the damage and where the Authority is requested by the Third-Party vehicle owner to action the repairs The repair service shall include all inspection, adjustment, restoration and replacement of assemblies and components used to construct a complete vehicle. The Supplier is required to provide a 24/7 Roadside Recovery Service. Upon notification of the accident repair requirement, the Supplier shall: •Attend the roadside and recover the vehicle within 2 hours (24/7) •Attend the Authority’s premises and recover the vehicle within 4 hours (24/7) The Supplier is to complete the repair service within twenty (20) working days from receipt of authorisation to proceed with the works., However, to reduce the Authority’s Vehicle Off Road (VOR) rate, the repairs must be completed as soon as practically possible. Upon confirmation of the completion of the works, the vehicle must be returned to the Authority within four (4) working hours to the destination specified by the Authority. The destination could be at any of the Authority’s locations within Norfolk. Should the Authority have capacity, we will collect the vehicle from site upon confirmation of the completion of the works, but this is not guaranteed. If the vehicle, following accident repair works, is with the Supplier for a duration of time that falls within the planned maintenance regime of the vehicle, the Supplier will be required to undertake the planned service/ maintenance on the vehicle following approval from the Authority representative

  £1,500,000Won by Full Circle Enterprise Limited

• Suffolk

  The Authority is seeking a Supplier to provide a recovery and repair service within Suffolk for damaged vehicles leased to the Authority, the property of, or in the custody or control of the Authority. This also includes Third Party vehicles where it is determined that the Authority are at fault for the damage and where the Authority is requested by the Third-Party vehicle owner to action the repairs The repair service shall include all inspection, adjustment, restoration and replacement of assemblies and components used to construct a complete vehicle. The Supplier is required to provide a 24/7 Roadside Recovery Service. Upon notification of the accident repair requirement, the Supplier shall: •Attend the roadside and recover the vehicle within 2 hours (24/7) •Attend the Authority’s premises and recover the vehicle within 4 hours (24/7) The Supplier is to complete the repair service within twenty (20) working days from receipt of authorisation to proceed with the works., However, to reduce the Authority’s Vehicle Off Road (VOR) rate, the repairs must be completed as soon as practically possible. Upon confirmation of the completion of the works, the vehicle must be returned to the Authority within four (4) working hours to the destination specified by the Authority. The destination could be at any of the Authority’s locations within Suffolk. Should the Authority have capacity, we will collect the vehicle from site upon confirmation of the completion of the works, but this is not guaranteed. If the vehicle, following accident repair works, is with the Supplier for a duration of time that falls within the planned maintenance regime of the vehicle, the Supplier will be required to undertake the planned service/ maintenance on the vehicle following approval from the Authority representative

  £1,500,000Won by Full Circle Enterprise Limited

• Essex

  The Authority is seeking a Supplier to provide a recovery and repair service within Essex for damaged vehicles leased to the Authority, the property of, or in the custody or control of the Authority. This also includes Third Party vehicles where it is determined that the Authority are at fault for the damage and where the Authority is requested by the Third-Party vehicle owner to action the repairs The repair service shall include all inspection, adjustment, restoration and replacement of assemblies and components used to construct a complete vehicle. The Supplier is required to provide a 24/7 Roadside Recovery Service. Upon notification of the accident repair requirement, the Supplier shall: •Attend the roadside and recover the vehicle within 2 hours (24/7) •Attend the Authority’s premises and recover the vehicle within 4 hours (24/7) The Supplier is to complete the repair service within twenty (20) working days from receipt of authorisation to proceed with the works., However, to reduce the Authority’s Vehicle Off Road (VOR) rate, the repairs must be completed as soon as practically possible. Upon confirmation of the completion of the works, the vehicle must be returned to the Authority within four (4) working hours to the destination specified by the Authority. The destination could be at any of the Authority’s locations within Essex. Should the Authority have capacity, we will collect the vehicle from site upon confirmation of the completion of the works, but this is not guaranteed. If the vehicle, following accident repair works, is with the Supplier for a duration of time that falls within the planned maintenance regime of the vehicle, the Supplier will be required to undertake the planned service/ maintenance on the vehicle following approval from the Authority representative

  £1,500,000Won by Full Circle Enterprise Limited

Award outcome

Awarded value

£1,500,000

Award date

14 October 2025

Contract period

1 November 2025 → 31 October 2028

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