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In deliveryUnited KingdomServicesFramework agreement£99,638,267Add to pipeline

Open Framework for Domiciliary Care Services for Older and Disabled Persons

Awarded to Abacare (Care Agency) Ltd, Cadog Homecare Ltd, Care & Co +21 more

Neath Port Talbot County Borough Council(buyer)

Published
Published 7 August 2025
Deadline
Closed 30 June 2026
See 4 live opportunitiesHow Skim finds tendersView original notice ↗

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Overview

Neath Port Talbot County Borough Council is procuring an open framework for domiciliary care services for older and disabled persons, with an estimated value of approximately £99.6 million and a maximum duration of eight years (three years for the first framework, five for the second). The framework will establish a pool of qualified providers to deliver person-centred care in individuals' own homes, including personal care, daily living support, medication support, and enabling approaches, with call-offs allocated through a brokerage-led process based on assessed needs. Social value is a fundamental component, with providers expected to demonstrate contributions to wider social, economic, and environmental outcomes alongside core service delivery.

Contracting authority

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Key details

Country
United Kingdom
Status
In delivery
Category
Services
Estimated value
£99,638,267
Procedure
Open procedure
Rules
Procurement Act 2023
Contract type
Framework agreement
SME suitable
Yes
Published
7 August 2025
Questions by
23 June 2026
Deadline
Closed
Classification (CPV)
Health and social work servicesSocial work and related servicesOther community, social and personal services

Award outcome

Awarded value
£99,638,267
Award date
14 September 2026
Contract period
13 September 2026 → 13 August 2029
Contract length
2 years 11 months
Could run to
1 November 2034
Bids received
40
Winners
  • Abacare (Care Agency) Ltd
  • Cadog Homecare Ltd
  • Care & Co
  • Care Crew Ltd
  • Care Cymru Services Ltd
  • Careful Care Ltd
  • Cariad Care Services Ltd
  • Cartrefi Cymru Co-operative Ltd
  • Cera Care Operations Ltd
  • Crosshands Home Services Ltd
  • Forever Kin Healthcare Ltd
  • Gardens Care Home
  • Gentle Care Services
  • Gofal Cymunedol Ltd
  • I Care Dom Care Ltd
  • Live Well Health Care Ltd
  • Miller Homecare Ltd
  • Moderncare (Neath) Ltd
  • People Support Ltd
  • RSD Social Care Ltd
  • Seren Support Services Ltd
  • Service Direct Ltd
  • Steddy Ltd
  • Zion Community Care Ltd

This contract ends on 13 August 2029, or 1 November 2034 if every extension is used.

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Competition and scoring

Bids received

40

31 from SMEs

Open and restricted tenders in Health and social work services drew a median of 4 bids over the last 24 months; 19% received only one.

How bids were scored

Price 0% · Quality 100%

  • Service Model & Person Centred Care20%
  • Workforce, Training & Development20%
  • Care Planning, Outcomes & Review20%
  • Voice, Choice & Control15%
  • Safeguarding, Risk Mgt and Quality Assurance15%
  • Social Value10%

Price and cost criteria in black, quality in blue.

Market context

Typical award in Health and social work services

£186,136

Median of 14,517 awards in the last 24 months

This award is 535.3× the median.

Neath Port Talbot County Borough Council in the last 12 months

30

contracts awarded, worth £485,708,410 in total

See their procurement profile →

Recent awards in Health and social work services

The latest contracts other buyers awarded under the same classification.

Notice history

Every published notice in this contracting process, newest first.

  1. Award Update · Contract Update

    2 October 2026

  2. Award Update · Contract Update

    29 September 2026

  3. Award Update · Contract Update

    24 September 2026

  4. Contract

    15 September 2026

  5. Contract Notice

    27 May 2026

  6. Prior Information Notice

    7 August 2025

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