In deliveryUnited Kingdom
Microsoft Teams and Five9 Unified Communications Offering with associated Gamma SIP Trunks
- Published
- Published 31 July 2025
Overview
The service required is the implementation of a new cloud-based telephony and customer contact solution, to replace the current telephony platform with a more modern, flexible, and resilient service. This includes the configuration of Microsoft Teams Voice and Five9 for customer-facing contact centre operations & the wider Internal teams in the organisation.
Key details
- Country
- United Kingdom
- Status
- In delivery
- Procedure
- Direct
- Published
- 31 July 2025
Award outcome
- Award date
- 24 July 2025
- Contract period
- 14 January 2026 → 13 January 2029
- OPUS BUSINESS SYSTEMS LTD
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Notice history
Every published notice in this contracting process, newest first.
Contract
31 July 2025
View notice ↗
Contracting authority
The Health and Care Professions Council
BuyerLondon, United Kingdom
GB-PPON: PZRM-1794-HRGR
Authority website ↗
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