In deliveryUnited KingdomServices£400,000
Future of Patient Feedback : A Roadmap For Measurement, Insight and Improvement
- Published
- Published 30 July 2025
- Deadline
- Closed 9 February 2026
Overview
NHS England awarded The Kings Fund a contract worth £395,000 to design a national, holistic model for patient feedback across the NHS in England. The project will develop an understanding of user needs, explore design options, and produce both a model overview of feedback collection, processing and dissemination, and an implementation roadmap to support transition to the future state.
Key details
- Country
- United Kingdom
- Status
- In delivery
- Category
- Services
- Estimated value
- £400,000
- Procedure
- Open
- SME suitable
- Yes
- Published
- 30 July 2025
- Questions by
- 27 January 2026
- Deadline
- Closed
Social research services
Award outcome
- Awarded value
- £395,000
- Award date
- 6 May 2026
- Contract period
- 3 May 2026 → 3 May 2027
- The Kings Fund
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Notice history
Every published notice in this contracting process, newest first.
Contract
8 May 2026
View notice ↗Tender Update
23 January 2026
View notice ↗Contract Notice
15 January 2026
View notice ↗Prior Information Notice
30 July 2025
View notice ↗
Contracting authority
NHS England
BuyerLondon, United Kingdom
GB-PPON: PDPT-3135-BWWY
Authority website ↗
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