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In deliveryUnited KingdomServices£29,250,000

Compliance Services

Published
Published 29 July 2025
Deadline
Closed 14 November 2025

Overview

Norwich City Council ((NCC) sought to appoint a single contractor to deliver a long-term Compliance Services Contract covering (but not restricted to) statutory inspection, testing, servicing, maintenance, repairs and associated upgrades across its housing stock and communal areas. The scope of services will included, but were not limited to, emergency and communal lighting, fire alarms and detection systems, automatic opening vents, warden call systems, domestic flat entrance door inspections, lateral and rising mains, access control systems, high-rise building ventilation, lightning protection, cold water storage tanks, dry risers, legionella risk assessments, and refuse chute cleaning. NCC reserve the right to include other relevant and appropriate services to this Contract at any time during the term. The Contract will run for an initial term of five years, with the option to extend for up to two further periods of five years each, giving a maximum possible duration of fifteen years using the JCT MTC (2024) form of Contract with a schedule of amendments, and will be awarded to a single Contractor. The estimated total contract value is £35.1 million inclusive of VAT. The procurement will be conducted under the Open Procedure in line with the Procurement Act 2023 and associated Procurement Regulations 2024, and the contract will be awarded on the basis of the Most Advantageous Tender, using a 60/40 quality to price weighting. The primary CPV code for this procurement is 50710000 (Repair and maintenance services of electrical and mechanical building installations), with additional relevant CPV codes covering specialist workstreams including legionella risk assessments, refuse chute cleaning, fire alarm systems, electrical installations and mechanical engineering works. The services are to be delivered across Norwich and the wider Norfolk area. NCC reserved the right to cancel the procurement and not to proceed with the Contract at any stage of the procurement process. NCC also reserved the right not to award the Contract. Neither NCC nor any person on whose behalf this procurement is undertaken is to be liable for any costs incurred by those expressing an interest or tendering for the Contract.

Key details

Country
United Kingdom
Status
In delivery
Category
Services
Estimated value
£29,250,000
Procedure
Open
SME suitable
Yes
Published
29 July 2025
Questions by
7 November 2025
Deadline
Closed
Classification (CPV)
District heatingEmergency lighting equipmentLighting systemsParts of lamps and lighting equipmentFire-alarm systemsAccess control systemFire doorsErection of aerials+12 more

Award outcome

Awarded value
£29,250,000
Award date
23 January 2026
Contract period
1 April 2026 → 31 March 2031
Winner
  • Alphatrack

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Notice history

Every published notice in this contracting process, newest first.

  1. Contract

    29 January 2026

    View notice ↗
  2. Contract Notice

    16 September 2025

    View notice ↗
  3. Prior Information Notice

    29 July 2025

    View notice ↗

Contracting authority

  • Echelon Consultancy Ltd

    Procuring entity

    St Albans, United Kingdom

    GB-COH: 05345282

  • Norwich City Council

    Buyer

    Norwich, United Kingdom

    GB-PPON: PWRB-7245-GVXQ

    Authority website ↗

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