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In deliveryUnited KingdomServices£3,000,000

P-3271 IT Hardware Maintenance and Support Services

Published
Published 28 July 2025
Deadline
Closed 24 March 2026

Overview

Translink appointed CAPITA BUSINESS SERVICES LTD to provide IT hardware maintenance and support services worth £3,000,000, including hardware maintenance for physical servers, SAN/NAS, and client devices; 24/7 out-of-hours break-fix support with 4-hour response and fix SLA; business continuity services and testing; and transition and transformation services. The contract was awarded on 28 May 2026 and is currently in delivery.

Key details

Country
United Kingdom
Status
In delivery
Category
Services
Estimated value
£3,000,000
Procedure
Open
Published
28 July 2025
Questions by
16 March 2026
Deadline
Closed
Classification (CPV)
IT services: consulting, software development, Internet and supportHardware selection consultancy servicesHardware disaster-recovery consultancy servicesComputer-site planning consultancy servicesComputer hardware acceptance testing consultancy servicesComputer audit consultancy and hardware consultancy services

Award outcome

Awarded value
£3,000,000
Award date
28 May 2026
Contract period
13 June 2026 → 13 June 2029
Winner
  • CAPITA BUSINESS SERVICES LTD

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Notice history

Every published notice in this contracting process, newest first.

  1. Contract

    22 June 2026

    View notice ↗
  2. Contract

    29 May 2026

    View notice ↗
  3. Contract Notice

    25 February 2026

    View notice ↗
  4. Prior Information Notice

    28 July 2025

    View notice ↗

Contracting authority

  • Translink

    Buyer

    Belfast, United Kingdom

    GB-PPON: PTMT-7134-NRMV

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Awarded: P-3271 IT Hardware Maintenance and Support Services — won by CAPITA BUSINESS SERVICES LTD — Skim