School and Passenger Travel Transport Management System

Gateshead Council (the Council) is seeking to procure an "out-of-the-box" passenger transport management system that is ready for immediate implementation upon contract award. This system will support the efficient delivery and contract management of home-to-school and social care transport services for residents across the borough. The system must be capable of managing the current operational scope, along with future increases: • Number of passengers: 774 passengers • Number of contracted drivers/chaperones: 350 • Number of destinations: 257 The Council requires a solution that is user-friendly, scalable, and capable of integrating with existing systems where necessary. The system should support route planning, real-time tracking, compliance monitoring, and reporting functionalities.