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In deliveryUnited KingdomServices£123,343,840Add to pipeline

Provision of Integrated Healthcare Services in Norfolk prisons and Liaison and Diversion Service in Norfolk and Suffolk

Awarded to HCRG Care Services Limited, Norfolk and Suffolk NHS Foundation Trust

NHS England(buyer)

Published
Published 11 July 2025
Deadline
Closed 21 August 2025

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Overview

NHS England has abandoned the Provider Selection Regime procurement for integrated healthcare services in Norfolk prisons (HMP Bure, HMP Wayland, and HMP Norwich) and the Liaison and Diversion Service in Norfolk and Suffolk, with no contract awarded. The decision was made following confidential legal advice and reflects significant changes in the commissioning and prison landscape, including upcoming changes to sentencing legislation and transfer of statutory responsibilities to Integrated Care Boards.

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Lots (2)

  • Lot 1: Norfolk Prisons

    This is a Provider Selection Regime (PSR) intention to award notice following a competitive process for the provision Integrated Healthcare services in Norfolk prisons consisting of HMP Bure, HMP Wayland and HMP Norwich. <br/><br/>The Service will commence on 01/04/2025 for a period of 4 years with the Commissioner having the option to extend the Contract for up to a further 2 years<br/><br/>The total contract value including extensions is £104,457,921 <br/><br/>Key criteria were as follows<br/><br/>Service Delivery - Section weighting total 8%<br/>Key Criteria: Section 1: Quality & Innovation - Section weighting total 19%<br/>Key Criteria: Section 2: Value - Section weighting total 20%<br/>Key Criteria: Section 3: Integration, Collaboration & Service Sustainability- Section weighting total 25%<br/>Key Criteria: Section 4 Improving Access, Reducing Health Inequalities and Facilitating Choice - Section weighting total 13%<br/>Key Criteria: Section 5: Social Value - Section weighting total 10%<br/>Provider Interviews - Section weighting total 5% Additional information: This is a Provider Selection Regime (PSR) Contract Notice. The awarding of this contract is subject to the Health Care Services (Provider Selection Regime) Regulations 2023. For the avoidance of doubt, the provisions of the Procurement Act 2023 do not apply to this award.

    £104,861,922Won by HCRG Care Services Limited
  • Lot 2: Norfolk and Suffolk Liaison & Diversion

    This is a Provider Selection Regime (PSR) intention to award notice following a competitive process for the provision of Liaison & Diversion in Norfolk and Suffolk.<br/><br/>The Service will commence on 01/04/2026 for a period of 4 years with the Commissioner having the option to extend the Contract for up to a further 2 years<br/><br/>The total contract value including extensions is £18,231,756<br/><br/><br/>Key Criteria Questions were as follows<br/><br/>Key Criteria: Section 1: Quality & Innovation -Section weighting total 37%<br/>Key Criteria: Section 2: Value - Section weighting total 20%<br/>Key Criteria: Section 3: Integration, Collaboration & Service Sustainability - Section weighting total 13%<br/>Key Criteria: Section 4 Improving Access, Reducing Health Inequalities and Facilitating Choice - Section weighting total 15%<br/>Key Criteria: Section 5: Social Value - Section weighting total 10%<br/>Provider Interviews - Section weighting total 5% Additional information: This is a Provider Selection Regime (PSR) Contract Notice. The awarding of this contract is subject to the Health Care Services (Provider Selection Regime) Regulations 2023. For the avoidance of doubt, the provisions of the Procurement Act 2023 do not apply to this award.

    £18,231,918Won by Norfolk and Suffolk NHS Foundation Trust

Key details

Country
United Kingdom
Status
In delivery
Category
Services
Estimated value
£123,343,840
Procedure
Open
Published
11 July 2025
Deadline
Closed
Classification (CPV)
Health servicesRehabilitation services

Award outcome

Awarded value
£122,689,677
Award date
27 October 2025
Contract period
31 March 2026 → 31 March 2032
Winners
  • HCRG Care Services Limited
  • Norfolk and Suffolk NHS Foundation Trust

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Notice history

Every published notice in this contracting process, newest first.

  1. Tender Update

    4 September 2026

  2. Tender Update

    27 October 2025

  3. Contract

    27 October 2025

  4. Tender Update

    15 July 2025

  5. Contract Notice

    11 July 2025

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