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In deliveryUnited KingdomServices£300,000Add to pipeline

CW Pharmacy Quality Assurance (QA) Services

Awarded to Kings College Hospital NHS Foundation Hospital, Mid South Essex NHS Foundation Trust

Chelsea and Westminster Hospital NHS Foundation Trust(buyer)

Published
Published 3 July 2025
Deadline
Closed 23 February 2026

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Overview

Chelsea and Westminster Hospital NHS Foundation Trust awarded a contract worth £342,447.78 for pharmacy quality assurance services across West London and Chelsea sites to Kings College Hospital NHS Foundation Trust and Mid South Essex NHS Foundation Trust. The contract is now in delivery.

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Lots (3)

  • Quality Management Systems

    - Document approval and GMP Audit – One internal audit per year and support with the preparation of the external audit and be available on the day of the audit - Support with relevant action plans from external audit - Quality Management Review including specialist advise and clarifications - Site visits, monthly meetings and specialist information. Monthly review of quality exception reports and change controls - Review errors and provide advice - Review of microbiological data reported including microbiological excursions. - Approval of microbiological excursion investigation reports and advice on appropriate course of action(s) in the event of such excursions. - Specialist advice and support - Releasing UMP and Specials, dealing with defects and recalls for all products including imports and specials which come into the pharmacy

    £204,000Won by Kings College Hospital NHS Foundation Hospital
  • Environmental Monitoring

    For environmental monitoring , work required will cover the following, although this is not an exhaustive list: - Provision of micro plates, Broth and all required media - Receipt, incubation, reading. Evaluation and electronic reporting of microbiological environmental monitoring plate results - Bacterial identification to species level - Validation samples - Quarterly visit to complete MEM monitoring - Annual Broth GPT (Growth Promotion Testing) of broth used for operative or process validations - Quarterly contract review meetings - Staff training - Client audit of Local QC - Fridge mapping when required - Transporting samples - Air sampling - Particle counts

    £138,448Won by Mid South Essex NHS Foundation Trust
  • Combined Quality Management Systems and Environmental Monitoring

    This lot is for suppliers that can offer the services covered within Lots 1 and 2. QMS - Document approval and GMP Audit – One internal audit per year and support with the preparation of the external audit and be available on the day of the audit - Support with relevant action plans from external audit - Quality Management Review including specialist advise and clarifications - Site visits, monthly meetings and specialist information. Monthly review of quality exception reports and change controls - Review errors and provide advice - Review of microbiological data reported including microbiological excursions. - Approval of microbiological excursion investigation reports and advice on appropriate course of action(s) in the event of such excursions. - Specialist advice and support - Releasing UMP and Specials, dealing with defects and recalls for all products including imports and specials which come into the pharmacy. For environmental monitoring, work required will cover the following, although this is not an exhaustive list: - Provision of micro plates, Broth and all required media - Receipt, incubation, reading. Evaluation and electronic reporting of microbiological environmental monitoring plate results - Bacterial identification to species level - Validation samples - Quarterly visit to complete MEM monitoring - Annual Broth GPT (Growth Promotion Testing) of broth used for operative or process validations - Quarterly contract review meetings - Staff training - Client audit of Local QC - Fridge mapping when required - Transporting samples - Air sampling - Particle counts

    £100,000

Key details

Country
United Kingdom
Status
In delivery
Category
Services
Estimated value
£300,000
Procedure
Open procedure
Rules
Procurement Act 2023
SME suitable
Yes
Published
3 July 2025
Questions by
16 February 2026
Deadline
Closed
Classification (CPV)
Medical software development servicesSystem quality assurance assessment and review services

Award outcome

Awarded value
£342,448
Award date
19 July 2026
Contract period
31 March 2026 → 31 March 2028
Contract length
2 years
Could run to
30 July 2029
Against estimate
14% above
Bids received
2
Winners
  • Kings College Hospital NHS Foundation Hospital
  • Mid South Essex NHS Foundation Trust

This contract ends on 31 March 2028, or 30 July 2029 if every extension is used.

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Competition and scoring

Bids received

2

Open and restricted tenders in IT services: consulting, software development, Internet and support drew a median of 3 bids over the last 24 months; 32% received only one.

How bids were scored

Price 40% · Quality 60%

  • technical50%
  • Social value10%
  • Commercial40%

Price and cost criteria in black, quality in blue.

Market context

Typical award in IT services: consulting, software development, Internet and support

£132,000

Median of 13,238 awards in the last 24 months

This award is 2.6× the median.

Chelsea and Westminster Hospital NHS Foundation Trust in the last 12 months

23

contracts awarded, worth £341,854,896 in total

See their procurement profile →

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Notice history

Every published notice in this contracting process, newest first.

  1. Contract

    20 July 2026

  2. Contract Notice

    9 February 2026

  3. Planning Update

    21 August 2025

  4. Prior Information Notice

    3 July 2025

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