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In deliveryUnited KingdomServices£8,800,000Add to pipeline

Community Based Alternative Crisis Support Service

Awarded to Hestia Housing and Support

West London NHS Trust(buyer)

Published
Published 25 June 2025
Deadline
Closed 11 August 2025

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Overview

Central and North West London NHS Foundation Trust and West London NHS Trust have awarded an £8.8 million contract to Hestia Housing and Support to establish six to eight community-based alternative crisis support services across Northwest London boroughs. The non-clinical service will provide drop-in support, safe spaces, and mental health advice to people in crisis without requiring appointments, with the aim of reducing A&E attendances and preventing hospital admissions. The contract, commencing April 2026, runs for three years with an option to extend for two further one-year periods.

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Lots (2)

  • Lot 2 - WLT

    West London NHS Trust boroughs (Ealing, Hammersmith & Fulham, Hounslow)

    £8,800,000Won by Hestia Housing and Support
  • Lot 1 - CNWL

    Central & North West London NHS Foundation Trust boroughs (Brent, Harrow, Hillingdon, Kensington & Chelsea, Westminster)

    £8,800,000Won by Hestia Housing and Support

Key details

Country
United Kingdom
Status
In delivery
Category
Services
Estimated value
£8,800,000
Procedure
Open
SME suitable
Yes
Published
25 June 2025
Deadline
Closed
Classification (CPV)
Guidance and counselling servicesCounselling services

Award outcome

Awarded value
£8,800,000
Award date
3 November 2025
Contract period
31 March 2026 → 31 March 2029
Winner
  • Hestia Housing and Support

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Notice history

Every published notice in this contracting process, newest first.

  1. Contract

    12 February 2026

  2. Contract

    3 November 2025

  3. Contract Notice

    25 June 2025

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