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In deliveryUnited KingdomServices£11,000,000

Digital Alarm Installation and Resident Communications

Published
Published 19 June 2025
Deadline
Closed 15 July 2025

Overview

Housing 21 were seeking an innovative, experienced provider that can deliver a range of Digital Alarms for residents in their homes with a primary requirement to elevate the ‘emergency call experience’ beyond basic functionality. The solution is expected to harness technology to provide enhanced engagement features, bringing substantial benefits to both our staff and residents. To view this notice, please click here: https://www.delta-esourcing.com/delta/viewNotice.html?noticeId=1014203835

Key details

Country
United Kingdom
Status
In delivery
Category
Services
Estimated value
£11,000,000
Procedure
Open
SME suitable
Yes
Published
19 June 2025
Deadline
Closed
Classification (CPV)
Electrical installation workInformation technology servicesMaintenance of information technology softwareCall centre

Award outcome

Awarded value
£11,000,000
Award date
6 August 2025
Contract period
25 September 2025 → 25 September 2030
Winner
  • APPELLO SMART LIVING SOLUTIONS LIMITED

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Notice history

Every published notice in this contracting process, newest first.

  1. Contract

    13 February 2026

    View notice ↗
  2. Contract

    11 August 2025

    View notice ↗
  3. Contract Notice

    19 June 2025

    View notice ↗

Contracting authority

  • Housing 21

    Buyer

    Birmingham, United Kingdom

    GB-PPON: PGTG-9145-PMNM

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Awarded: Digital Alarm Installation and Resident Communications — won by APPELLO SMART LIVING SOLUTIONS LIMITED — Skim