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In deliveryUnited KingdomServices£4,115,875

Domestic Abuse Refuge and Refuge Based Support Services for Women and Children

Published
Published 13 June 2025
Deadline
Closed 3 November 2025

Overview

Durham County Council is seeking to commission a comprehensive and trauma-informed domestic abuse refuges and refuge support service that meets the diverse needs of women (and their dependent children if applicable) affected by domestic abuse and who are seeking safe accommodation from high-risk domestic abuse situations. The aim of the service is to provide temporary safe accommodation within a refuge setting to victim-survivors of domestic abuse (and any dependent children/young people that are accommodated) that improves the safety, harm reduction, recovery and wellbeing of the victim-survivors. The commissioned service(s) should have a strong focus on partnership working and community engagement. We welcome proposals from experienced providers who can demonstrate a commitment to survivor-led approaches, multi-agency collaboration, and continuous improvement. The successful provider will play a vital role in helping us create a safe and supportive environment for those impacted by domestic abuse. The opportunity is issued as multiple Lot contract based on geographical locations. Suppliers can bid for a maximum of two geographical areas/lots. Geographical Area Number of Units Lot 1 North Durham 9 Lot 2 South Durham 8 Lot 3 East Durham 6 Lot 4 Central Durham 9 It should be noted that whilst premises that exceed the minimum required number of units detailed above may bid/be successful in contract award, the total annual settlement (the annual contract value) will remain as specified in the Tender documents. Permitted Changes to Contract: Funding for these services is reliant upon the continued availability of funds from both the Council's core budget and Domestic Abuse Act Part 4 funding received from the MHCLG. Funding amounts and sources are uncertain over the contract term and therefore DCC may need to invoke either contract modifications or termination as permitted under the relevant sections of the contract terms and conditions. At the Council's discretion, should the Council acquire further funding, including from different sources, additional services may be required and may slightly differ to that detailed above but will fall under the remit of domestic abuse refuges and/or refuge-based support services. The Council reserves the right to apply inflationary uplifts to the contract value at its sole discretion and will be based upon the availability of funding and commissioning priorities. The Council reserves the right to modify the service specification if new legislation and/or guidance re. domestic abuse refuges and/or refuge-based support services is published by the Government. If a successful bidder's contract is terminated, either at the Council's or the provider's discretion, the council has the discretion to approach one or all of the other successful bidders to offer them the opportunity to deliver refuge and refuge-based support services in this geographical area OR go to market for a new supplier.

Key details

Country
United Kingdom
Status
In delivery
Category
Services
Estimated value
£4,115,875
Procedure
Open
SME suitable
Yes
Published
13 June 2025
Questions by
10 October 2025
Deadline
Closed
Classification (CPV)
Health and social work services

Award outcome

Awarded value
£4,013,857
Award date
17 December 2025
Contract period
31 March 2026 → 31 March 2029
Winners
  • HARBOUR SUPPORT SERVICES
  • Thirteen Housing Group Limited
  • WEAR VALLEY WOMEN'S AID LIMITED

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Notice history

Every published notice in this contracting process, newest first.

  1. Contract

    3 February 2026

    View notice ↗
  2. Contract

    17 December 2025

    View notice ↗
  3. Contract Notice

    15 September 2025

    View notice ↗
  4. Prior Information Notice

    6 August 2025

    View notice ↗
  5. Prior Information Notice

    13 June 2025

    View notice ↗

Contracting authority

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Awarded: Domestic Abuse Refuge and Refuge Based Support Services for Women and Children — won by HARBOUR SUPPORT SERVICES +2 — Skim