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In deliveryUnited KingdomServices£4,115,875

Domestic Abuse Refuge and Refuge Based Support Services for Women and Children

Awarded to HARBOUR SUPPORT SERVICES, Thirteen Housing Group Limited, WEAR VALLEY WOMEN'S AID LIMITED

Durham County Council(buyer)

Published
Published 13 June 2025
Deadline
Closed 3 November 2025

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Overview

Durham County Council has awarded a contract for domestic abuse refuge and refuge-based support services for women and dependent children across four geographical lots (North, South, East, and Central Durham) totalling 32 refuge units. The contract, valued at £4,013,856.70 and awarded on 17 December 2025, has been split between three providers: Harbour Support Services, Thirteen Housing Group Limited, and Wear Valley Women's Aid Limited. The service aims to provide temporary safe accommodation and trauma-informed support to victim-survivors of domestic abuse, with providers expected to adopt survivor-led approaches and multi-agency collaboration.

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Lots (4)

  • North Durham

    Durham County Council is seeking to commission a comprehensive and trauma-informed domestic abuse refuges and refuge support service in North Durham that meets the diverse needs of women (and their dependent children if applicable) affected by domestic abuse and who are seeking safe accommodation from high-risk domestic abuse situations. The number of units required in North Durham is 9.

    £1,075,237Won by Thirteen Housing Group Limited
  • South Durham

    Durham County Council is seeking to commission a comprehensive and trauma-informed domestic abuse refuges and refuge support service in South Durham that meets the diverse needs of women (and their dependent children if applicable) affected by domestic abuse and who are seeking safe accommodation from high-risk domestic abuse situations. The number of units required in South Durham is 8.

    £965,150Won by WEAR VALLEY WOMEN'S AID LIMITED
  • East Durham

    Durham County Council is seeking to commission a comprehensive and trauma-informed domestic abuse refuges and refuge support service in East Durham that meets the diverse needs of women (and their dependent children if applicable) affected by domestic abuse and who are seeking safe accommodation from high-risk domestic abuse situations. The number of units required in East Durham is 6.

    £888,598Won by HARBOUR SUPPORT SERVICES
  • Central Durham

    Durham County Council is seeking to commission a comprehensive and trauma-informed domestic abuse refuges and refuge support service in Central Durham that meets the diverse needs of women (and their dependent children if applicable) affected by domestic abuse and who are seeking safe accommodation from high-risk domestic abuse situations. The number of units required in Central Durham is 9.

    £1,084,872Won by HARBOUR SUPPORT SERVICES

Key details

Country
United Kingdom
Status
In delivery
Category
Services
Estimated value
£4,115,875
Procedure
Open
SME suitable
Yes
Published
13 June 2025
Questions by
10 October 2025
Deadline
Closed
Classification (CPV)
Health and social work services

Award outcome

Awarded value
£4,013,857
Award date
17 December 2025
Contract period
31 March 2026 → 31 March 2029
Winners
  • HARBOUR SUPPORT SERVICES
  • Thirteen Housing Group Limited
  • WEAR VALLEY WOMEN'S AID LIMITED

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Notice history

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  1. Contract

    3 February 2026

  2. Contract

    17 December 2025

  3. Contract Notice

    15 September 2025

  4. Prior Information Notice

    6 August 2025

  5. Prior Information Notice

    13 June 2025

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