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In deliveryUnited KingdomServices£2,000,000

CRM and Loyalty Agency Services

Published
Published 5 June 2025

Overview

This project relates to acquiring a new dedicated digital agency to predominantly support creative and strategic thinking for CRM (customer relationship management) and Loyalty Services

Key details

Country
United Kingdom
Status
In delivery
Category
Services
Estimated value
£2,000,000
Procedure
Selective
SME suitable
Yes
Published
5 June 2025
Classification (CPV)
Advertising and marketing services

Award outcome

Award date
4 November 2025
Contract period
1 January 2026 → 31 December 2028
Winner
  • Havas helia

Contract ending soon? Skim tracks incumbents and flags recompetes early. Book a demo to set up alerts.

Notice history

Every published notice in this contracting process, newest first.

  1. Contract

    8 December 2025

    View notice ↗
  2. Contract Notice

    5 June 2025

    View notice ↗

Contracting authority

  • FIRST TRENITALIA WEST COAST RAIL LIMITED

    Buyer

    London, United Kingdom

    GB-COH: 10349442

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Awarded: CRM and Loyalty Agency Services — won by Havas helia — Skim