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Contract signedUnited KingdomServices

National Out Of Hours Systems

Published
Published 5 June 2025

Overview

The Clinical Patient Management (more commonly known as Adastra) software allows clinicians to provide vital out of hours [OOH] unscheduled care remotely by accessing patient records and integrating with prescribing and emergency services whilst local GP services are closed. This new contract consolidates thirteen NHS Board contracts under one contract with NSS. This software is provided to the OOH services of NHS Orkney, NHS Shetland, and NHS Western Isles under NHS Highland's contract and NSS contracts on behalf of Police Custody. NHS 24 contracts for concentrators that are messaging servers between NHS 24 and the Board Adastra instances and do not require a database. The twelve Adastra databases will be moved into a single database instance. This allows upgrades and fixes to be delivered for all more easily and provides cost avoidance savings over the five years of the proposed new contract.

Key details

Country
United Kingdom
Status
Contract signed
Category
Services
Procedure
Limited
Published
5 June 2025
Classification (CPV)
IT services: consulting, software development, Internet and supportProgramming services of packaged software productsMedical software development servicesSoftware integration consultancy services

Award outcome

Awarded value
£15,158,695
Award date
1 June 2025
Winner
  • Advanced Health and Care Limited

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Notice history

Every published notice in this contracting process, newest first.

  1. Contract

    26 June 2025

    View notice ↗
  2. Contract

    5 June 2025

    View notice ↗

Contracting authority

  • The Common Services Agency (more commonly known as NHS National Services Scotland) (NSS)

    Buyer

    Edinburgh, United Kingdom

    Authority website ↗

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Awarded: National Out Of Hours Systems — won by Advanced Health and Care Limited — Skim