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In deliveryUnited KingdomServices£4,500,000Add to pipeline

Retail and Café Services – Whittington Health NHS Trust

Awarded to Elior UK PLC

Whittington Health NHS Trust(buyer)

Published
Published 4 June 2025
Deadline
Closed 28 July 2025
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Overview

Whittington Health NHS Trust awarded a 10-year retail and café services concession contract to Elior UK PLC for £4.5 million on 28 November 2025. The contract covers food and non-food retail operations across four outlets at Whittington Hospital, including a coffee bar, deli, main entrance coffee shop, retail shop area, and automated retailing options, operating under a self-financing model with base rent, turnover-based rent, and service charge obligations. The operator must deliver inclusive and sustainable services aligned with NHS standards, food guidelines, and social value objectives.

Contracting authority

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Lots (6)

  • Coffee Bar

    Coffee bar currently operating as Muffin Break is 31.5 sq. m in the Food Court area

    £4,500,000Won by Elior UK PLC

  • Deli

    Deli currently operating as XLNT is 48.3 sq. m.in the Food Court area

    £4,500,000Won by Elior UK PLC

  • Coffee Shop

    Coffee shop currently the MacMillan office is c.20 sq m in the Main Entrance

    £4,500,000Won by Elior UK PLC

  • C-store

    C-store area adjacent to the Food Court is 1,290 sq m

    £4,500,000Won by Elior UK PLC

  • Automated retailing

    Automated retailing (refer to 3.13)

    £4,500,000Won by Elior UK PLC

  • Optional Lot

    Refer to Tender Documents

    £4,500,000Won by Elior UK PLC

Key details

Country
United Kingdom
Status
In delivery
Category
Services
Estimated value
£4,500,000
Procedure
Open
SME suitable
Yes
Published
4 June 2025
Questions by
7 July 2025
Deadline
Closed
Classification (CPV)
Vending machinesRestaurant and food-serving servicesCatering servicesRetail trade services

Award outcome

Awarded value
£4,500,000
Award date
28 November 2025
Contract period
1 November 2025 → 31 October 2035
Winner
  • Elior UK PLC

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Notice history

Every published notice in this contracting process, newest first.

  1. Contract

    1 December 2025

  2. Tender Update

    9 June 2025

  3. Contract Notice

    9 June 2025

  4. Prior Information Notice

    4 June 2025

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