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In deliveryUnited KingdomServicesFramework agreement£14,760,000

COV - Housing Related Support Services (2026)

Awarded to DNUPeople Potential Possibilities, Salvation Army Housing Association, St Basils +1 more

Coventry City Council(buyer)

Published
Published 3 June 2025
Deadline
Closed 19 September 2025

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Overview

Coventry City Council awarded housing related support services to four providers (DNUPeople Potential Possibilities, Salvation Army Housing Association, St Basils, and Turnaround West Midlands Community Interest Company) for a contract value of £14.76 million, effective from November 2025. The services address the council's sharp increase in homelessness approaches and temporary accommodation demand by delivering support across five commissioned lots targeting single people, rough sleepers, and other vulnerable groups, with emphasis on prevention and specialist services aligned with the city's Homeless and Rough Sleeping Strategy.

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Lots (5)

  • Temporary Accommodation Support

    Target Groups: Families and singles Specification: Support can be flexed across the two cohorts to reflect fluctuating demand. Minimum Support: 150 singles, 100 families Support Hours: 750 hours

    £14,760,000Won by DNUPeople Potential PossibilitiesWon by Salvation Army Housing AssociationWon by St BasilsWon by Turnaround West Midlands Community Interest Company
  • Complex Needs Provision (Over 25)

    Target Group: Individuals over 25 with complex needs, including ex-offenders Services Provided: • Prevention, crisis, and sustainment support • Complex Needs Hub providing Information, Advice, and Guidance (IAG) on homelessness and tenancy sustainment • Outreach support for newly settled individuals • 100 units of accommodation • SWEP management response • Emergency off-the-street accommodation for rough sleepers

    £3,660,000
  • Under 25s Provision

    Target Group: Individuals under 25 Services Provided: • Prevention, crisis, and sustainment support • Under 25s Hub providing IAG on homelessness and tenancy sustainment • Outreach support as part of a prevention offers and for newly settled individuals • 50 units of accommodation for those under 25 (funded via housing benefit)

    £2,340,000
  • Families Provision

    Target Group: Families Services Provided: • Prevention and sustainment support • Hub provision providing prevention and tenancy sustainment support • Outreach support as part of a prevention offer and for newly settled families

    £1,380,000
  • Women Provision

    Target Group: Women Services Provided: • Prevention, crisis, and sustainment support • 20-25 units of accommodation (funded via Housing Benefit) • Outreach support as part of a prevention offer and for newly settled women

    £1,380,000

Key details

Country
United Kingdom
Status
In delivery
Category
Services
Estimated value
£14,760,000
Procedure
Open
Contract type
Framework agreement
SME suitable
Yes
Published
3 June 2025
Questions by
5 September 2025
Deadline
Closed
Classification (CPV)
Social work and related services

Award outcome

Awarded value
£14,760,000
Award date
28 November 2025
Contract period
31 March 2026 → 31 March 2028
Winners
  • DNUPeople Potential Possibilities
  • Salvation Army Housing Association
  • St Basils
  • Turnaround West Midlands Community Interest Company

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Notice history

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  1. Contract

    25 March 2026

  2. Contract

    28 November 2025

  3. Contract Notice

    11 August 2025

  4. Prior Information Notice

    3 June 2025

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