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Contract signedUnited Kingdom

Jontek Answerlink

Published
Published 30 May 2025

Overview

Middlesbrough Council's Connect service delivers the Community alarm, monitoring and response service to approximately 3700 service users across Middlesbrough, this includes Telecare service users who's eligibility is assessed through Social Care and who Middlesbrough Council have a requirement to support. The Connect service runs 24 hours a day 7 days a week and receives over 100,000 calls through the Jontek Answerlink system.

Key details

Country
United Kingdom
Status
Contract signed
Procedure
Direct
Published
30 May 2025

Award outcome

Award date
23 April 2025
Winner
  • Jontek Ltd

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Notice history

Every published notice in this contracting process, newest first.

  1. Contract

    30 May 2025

    View notice ↗

Contracting authority

  • Middlesbrough Council

    Buyer

    Middlesbrough, United Kingdom

    GB-PPON: PLJH-5252-HJDM

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Awarded: Jontek Answerlink — won by Jontek Ltd — Skim