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In deliveryUnited KingdomServices£2,000,000Add to pipeline

Administration and Resources for Department of Works and Pensions Initiatives

Awarded to Capita Business Services Limited

Birmingham City Council(buyer)

Published
Published 23 May 2025
Deadline
Closed 28 November 2025
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Overview

Birmingham City Council awarded Capita Business Services Limited a contract worth £1,746,520 on 19 December 2025 to provide administration and resources for Department of Work and Pensions initiatives. The scope includes assessing and awarding Housing Benefit and Council Tax support, recovering overpaid benefits, and administering discretionary housing awards, with resources to be called off by the Council as needed. The provider's staff will require training, system access following security checks, and IT systems compatible with the Council's Citrix Client infrastructure.

Contracting authority

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Key details

Country
United Kingdom
Status
In delivery
Category
Services
Estimated value
£2,000,000
Procedure
Open
SME suitable
Yes
Published
23 May 2025
Questions by
18 November 2025
Deadline
Closed
Classification (CPV)
Pension fund administration servicesBenefit services

Award outcome

Awarded value
£1,746,520
Award date
19 December 2025
Contract period
1 February 2026 → 31 January 2029
Winner
  • Capita Business Services Limited

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Notice history

Every published notice in this contracting process, newest first.

  1. Contract

    28 January 2026

  2. Contract

    19 December 2025

  3. Contract Notice

    24 October 2025

  4. Prior Information Notice

    2 October 2025

  5. Prior Information Notice

    23 May 2025

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