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In deliveryUnited KingdomServicesFramework agreement£35,000,000

Flexible Light Touch Framework Agreement for Support Worker / Navigator Services

Published
Published 23 May 2025
Deadline
Closed 23 January 2026

Overview

Birmingham City Council has established a Light Touch Open Framework Agreement worth approximately £35 million for the provision of Support Worker/Navigator Services to vulnerable Birmingham citizens with multiple disadvantages, including those experiencing homelessness, substance misuse issues, and trauma. The framework, awarded to 14 providers on 3 June 2026, is divided into three lots by age and demographics (young people aged 16–24, adults aged 25+, and females aged 18+) and commenced on 1 April 2026 for an initial 6-year term with potential extensions. The framework will operate with flexibility to reopen at intervals, introduce new lots, and expand services based on commissioning requirements and funding developments.

Key details

Country
United Kingdom
Status
In delivery
Category
Services
Estimated value
£35,000,000
Procedure
Open
Contract type
Framework agreement
SME suitable
Yes
Published
23 May 2025
Questions by
13 January 2026
Deadline
Closed
Classification (CPV)
Health and social work servicesSocial work and related servicesSocial work services with accommodationSocial work services without accommodationOther community, social and personal services

Award outcome

Awarded value
£0
Award date
3 June 2026
Contract period
31 March 2026 → 31 March 2032
Winners
  • ACTIVO CARE LIMITED
  • Birmingham Voluntary Service Council
  • Caring for Communities and People (CCP)
  • Citizens Advice Mid Mercia
  • Claremont Living Group Limited
  • Cranstoun Services Limited
  • Health Exchange
  • SIFA Fireside
  • Shelter, The National Campaign for Homeless People Limited
  • Spring Housing Association
  • St Basils
  • The Salvation Army
  • Trident Reach the People Charity

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Notice history

Every published notice in this contracting process, newest first.

  1. Contract

    19 June 2026

    View notice ↗
  2. Tender Update

    13 January 2026

    View notice ↗
  3. Contract Notice

    16 December 2025

    View notice ↗
  4. Prior Information Notice

    23 May 2025

    View notice ↗

Contracting authority

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Awarded: Flexible Light Touch Framework Agreement for Support Worker / Navigator Services — won by ACTIVO CARE LIMITED +12 — Skim