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In deliveryUnited KingdomServicesFramework agreement£35,000,000Add to pipeline

Flexible Light Touch Framework Agreement for Support Worker / Navigator Services

Awarded to ACTIVO CARE LIMITED, Birmingham Voluntary Service Council, Caring for Communities and People (CCP) +10 more

Birmingham City Council(buyer)

Published
Published 23 May 2025
Deadline
Closed 23 January 2026

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Overview

Birmingham City Council has established a Light Touch Open Framework Agreement worth approximately £35 million for the provision of Support Worker/Navigator Services to vulnerable Birmingham citizens with multiple disadvantages, including those experiencing homelessness, substance misuse issues, and trauma. The framework, awarded to 14 providers on 3 June 2026, is divided into three lots by age and demographics (young people aged 16–24, adults aged 25+, and females aged 18+) and commenced on 1 April 2026 for an initial 6-year term with potential extensions. The framework will operate with flexibility to reopen at intervals, introduce new lots, and expand services based on commissioning requirements and funding developments.

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Lots (3)

  • Young People aged 16-24yrs

    £0Won by ACTIVO CARE LIMITEDWon by Caring for Communities and People (CCP)Won by Health ExchangeWon by Spring Housing AssociationWon by St BasilsWon by The Salvation ArmyWon by Trident Reach the People Charity
  • Adults Singles and Couples aged 25 years and over

    £0Won by ACTIVO CARE LIMITEDWon by Birmingham Voluntary Service CouncilWon by Caring for Communities and People (CCP)Won by Citizens Advice Mid MerciaWon by Claremont Living Group LimitedWon by Cranstoun Services LimitedWon by Health ExchangeWon by Shelter, The National Campaign for Homeless People LimitedWon by SIFA FiresideWon by Spring Housing AssociationWon by The Salvation ArmyWon by Trident Reach the People Charity
  • Female Only aged 18 years plus

    £0Won by ACTIVO CARE LIMITEDWon by Caring for Communities and People (CCP)Won by Claremont Living Group LimitedWon by Cranstoun Services LimitedWon by Health ExchangeWon by Shelter, The National Campaign for Homeless People LimitedWon by Spring Housing AssociationWon by The Salvation ArmyWon by Trident Reach the People Charity

Key details

Country
United Kingdom
Status
In delivery
Category
Services
Estimated value
£35,000,000
Procedure
Open procedure
Rules
Procurement Act 2023
Contract type
Framework agreement
SME suitable
Yes
Published
23 May 2025
Questions by
13 January 2026
Deadline
Closed
Classification (CPV)
Health and social work servicesSocial work and related servicesSocial work services with accommodationSocial work services without accommodationOther community, social and personal services

Award outcome

Awarded value
£0
Award date
3 June 2026
Contract period
31 March 2026 → 31 March 2032
Contract length
6 years
Could run to
1 July 2036
Bids received
22
Winners
  • ACTIVO CARE LIMITED
  • Birmingham Voluntary Service Council
  • Caring for Communities and People (CCP)
  • Citizens Advice Mid Mercia
  • Claremont Living Group Limited
  • Cranstoun Services Limited
  • Health Exchange
  • SIFA Fireside
  • Shelter, The National Campaign for Homeless People Limited
  • Spring Housing Association
  • St Basils
  • The Salvation Army
  • Trident Reach the People Charity

This contract ends on 31 March 2032, or 1 July 2036 if every extension is used.

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Competition and scoring

Bids received

22

Open and restricted tenders in Health and social work services drew a median of 4 bids over the last 24 months; 19% received only one.

How bids were scored

Price 100% · Quality 0%

  • Simple description100%

Price and cost criteria in black, quality in blue.

Market context

Typical award in Health and social work services

£186,100

Median of 14,539 awards in the last 24 months

Birmingham City Council in the last 12 months

82

contracts awarded, worth £11,312,440,068 in total

See their procurement profile →

Recent awards in Health and social work services

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Notice history

Every published notice in this contracting process, newest first.

  1. Contract

    19 June 2026

  2. Tender Update

    13 January 2026

  3. Contract Notice

    16 December 2025

  4. Prior Information Notice

    23 May 2025

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