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In deliveryUnited KingdomServicesFramework agreement£65,000,000Add to pipeline

The Specialist Care Framework

Awarded to 1 Step Beyond Support Ltd, 3 Angels Complex Care Services Ltd, Aden Health Care Ltd +16 more

Borough of Telford & Wrekin(buyer)

Published
Published 23 May 2025
Deadline
Closed 13 January 2026

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Overview

Telford & Wrekin Council established a multiprovider framework worth £260 million to deliver specialist care services for adults with learning disabilities, autism, mental health needs, and acquired brain injury. The framework was awarded to 19 providers in March 2026 and covers community-led support across multiple lots, with services delivered according to the Living Well principles and person-centred approach in suitable locations.

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Lots (4)

  • Living Well

    Community Led support (including that delivered by partners in the Voluntary and Community Sector) Living Well forms the basis of all Lots. The principles and ethos of Living Well apply whether someone has complex needs or lower-level needs. We want people to be part of the community in which they live. This is not typically regulated provision and is provided to people with: ● Learning disabilities ● Autism ● Mental Health ● Acquired Brain Injury The value of the Framework will be shared across all Lots.

    £195,000,000Won by 1 Step Beyond Support LtdWon by 3 Angels Complex Care Services LtdWon by Aden Health Care LtdWon by Bespoke Health and Social Care LtdWon by Complesso LtdWon by Creative Support LtdWon by Diamond Medical LtdWon by Dimensions (UK) LtdWon by Doves Care and Support LtdWon by Eden Housing & Support LtdWon by Empowering U Care LtdWon by Golden Living Care Services LtdWon by MCO Healthcare LtdWon by PerthynWon by Potensial LtdWon by Prayngel Healthcare LtdWon by Quil Care Group LtdWon by Supreme Home Care LtdWon by Swanton Care and Community
  • Regulated Community Support

    For people with moderate level needs. This includes regulated provision in relation to: • Learning disabilities • Autism • Mental health • Acquired Brain Injury The value of the Framework will be shared across all Lots.

    £130,000,000Won by Creative Support Ltd
  • Specialist Complex Community Support

    Support for people with high level support needs. This includes provision for people with: • Learning disabilities • Autism • Mental health • Acquired Brain Injury • Overnight support In addition to this, people supported by Lot 3 services may have complex behaviours and or health needs and / or dual diagnosis. The value of the Framework will be shared across all Lots.

    £195,000,000Won by Creative Support Ltd
  • Residential Services

    For people requiring specialist Residential Services. ● Learning disabilities ● Autism ● Mental health ● Acquired Brain Injury The value of the Framework will be shared across all Lots.

    £65,000,000

Key details

Country
United Kingdom
Status
In delivery
Category
Services
Estimated value
£65,000,000
Procedure
Open
Contract type
Framework agreement
SME suitable
Yes
Published
23 May 2025
Questions by
2 January 2026
Deadline
Closed
Classification (CPV)
Health and social work services

Award outcome

Awarded value
£260,000,000
Award date
18 March 2026
Contract period
31 March 2026 → 31 March 2028
Winners
  • 1 Step Beyond Support Ltd
  • 3 Angels Complex Care Services Ltd
  • Aden Health Care Ltd
  • Bespoke Health and Social Care Ltd
  • Complesso Ltd
  • Creative Support Ltd
  • Diamond Medical Ltd
  • Dimensions (UK) Ltd
  • Doves Care and Support Ltd
  • Eden Housing & Support Ltd
  • Empowering U Care Ltd
  • Golden Living Care Services Ltd
  • MCO Healthcare Ltd
  • Perthyn
  • Potensial Ltd
  • Prayngel Healthcare Ltd
  • Quil Care Group Ltd
  • Supreme Home Care Ltd
  • Swanton Care and Community

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Notice history

Every published notice in this contracting process, newest first.

  1. Contract

    18 March 2026

  2. Award Update · Contract Update

    12 March 2026

  3. Contract

    25 February 2026

  4. Contract Notice

    24 November 2025

  5. Prior Information Notice

    17 September 2025

  6. Prior Information Notice

    23 May 2025

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