The Specialist Care Framework
Awarded to Creative Support Ltd
Borough of Telford & Wrekin(buyer)
- Published
- Published 23 May 2025
- Deadline
- Closed 13 January 2026
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Overview
Contracting authority
25 awarded contracts
Telford, Shropshire, United Kingdom
GB-PPON: PHHD-5776-GZNN
Authority website ↗
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Lots (4)
Living Well
Community Led support (including that delivered by partners in the Voluntary and Community Sector) Living Well forms the basis of all Lots. The principles and ethos of Living Well apply whether someone has complex needs or lower-level needs. We want people to be part of the community in which they live. This is not typically regulated provision and is provided to people with: ● Learning disabilities ● Autism ● Mental Health ● Acquired Brain Injury The value of the Framework will be shared across all Lots.
£130,000,000Won by Creative Support LtdRegulated Community Support
For people with moderate level needs. This includes regulated provision in relation to: • Learning disabilities • Autism • Mental health • Acquired Brain Injury The value of the Framework will be shared across all Lots.
£130,000,000Won by Creative Support LtdSpecialist Complex Community Support
Support for people with high level support needs. This includes provision for people with: • Learning disabilities • Autism • Mental health • Acquired Brain Injury • Overnight support In addition to this, people supported by Lot 3 services may have complex behaviours and or health needs and / or dual diagnosis. The value of the Framework will be shared across all Lots.
£195,000,000Won by Creative Support LtdResidential Services
For people requiring specialist Residential Services. ● Learning disabilities ● Autism ● Mental health ● Acquired Brain Injury The value of the Framework will be shared across all Lots.
£65,000,000
Key details
- Country
- United Kingdom
- Status
- In delivery
- Category
- Services
- Estimated value
- £65,000,000
- Procedure
- Competitive flexible procedure
- Rules
- Procurement Act 2023
- Contract type
- Framework agreement
- SME suitable
- Yes
- Published
- 23 May 2025
- Questions by
- 2 January 2026
- Deadline
- Closed
Award outcome
- Awarded value
- £195,000,000
- Award date
- 18 March 2026
- Contract period
- 31 March 2026 → 31 March 2028
- Contract length
- 2 years
- Against estimate
- 200% above
- Bids received
- 80
- Creative Support Ltd
This contract ends on 31 March 2028.
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About the winner
Creative Support Ltd
- Based in
- Stockport
- Public contracts won
- 58
- Across UK and EU notices
No other contract from Borough of Telford & Wrekin under this supplier name in Skim's records.
See every contract Creative Support Ltd holds and when each one ends
Competition and scoring
Bids received
80
Open and restricted tenders in Health and social work services drew a median of 4 bids over the last 24 months; 19% received only one.
Who bid
- 1 Step Beyond Support Ltd
- 3 Angels Complex Care Services Ltd
- Aden Health Care Ltd
- Bespoke Health and Social Care Ltd
- Complesso Ltd
- Creative Support LtdWinner
- Diamond Medical Ltd
- Dimensions (UK) Ltd
- Doves Care and Support Ltd
- Eden Housing & Support Ltd
- Empowering U Care Ltd
- Golden Living Care Services Ltd
+7 more
How bids were scored
- Quality Compliance
- Regulatory Compliance
Market context
Typical award in Health and social work services
£186,100
Median of 14,539 awards in the last 24 months
This award is 1047.8× the median.
Borough of Telford & Wrekin in the last 12 months
106
contracts awarded, worth £341,916,674 in total
Recent awards in Health and social work services
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Notice history
Every published notice in this contracting process, newest first.
Contract
18 March 2026
Award Update · Contract Update
12 March 2026
Contract
25 February 2026
Contract Notice
24 November 2025
Prior Information Notice
17 September 2025
Prior Information Notice
23 May 2025
More from Borough of Telford & Wrekin
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