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In deliveryUnited KingdomServices£940,800Add to pipeline

Security Services

Awarded to Chamberlains Security (Cardiff) Ltd, Citadel TSG Limited, Red Watch Security Limited

NHS Wales Shared Services Partnership-Procurement Services (hosted by Velindre University NHS Trust)(buyer)

Published
Published 27 June 2025
Deadline
Closed 31 July 2025
See 3 live opportunitiesHow Skim finds tendersView original notice ↗

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Overview

Cardiff and Vale University Health Board procured security services across its estate, broken into five lots covering emergency cover, health inclusion services, alternative treatment services, and two hospital facilities. The contract was awarded on 29 January 2026 to Chamberlains Security (Cardiff) Ltd, Citadel TSG Limited, and Red Watch Security Limited for a total value of £2,604,056, and is now in delivery.

Contracting authority

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Reveal decision makers

Lots (5)

  • Emergency Cover

    This will provide security cover across all CAVUHB sites during staff absences or if emergency situations arise. The staff provided will have to be SIA-licensed and the awarded provider must be able to respond to requests on short notice 24 hours a day, 7 days a week, all year round. Please see specification on eTenderWales for the full specification.

    £104,520Won by Red Watch Security Limited

  • CAVHIS

    Lot 2 will cover the CAVHIS service that is provided at the Cardiff Royal Infirmary (CRI). This service provides public health screening for individuals who are not registered with a GP and find it challenging to access healthcare services. Please see full specification on eTenderWales.

    £409,500Won by Citadel TSG Limited

  • ATS

    Due to the heightened risk of violent behaviour occurring within this service, the scheme operates on a one in, one out basis and the successful supplier will need to provide security staff who have an SIA level 3 (Close Protection Operative) qualification. The staff provided are expected to protect the GP and staff from acts of physical and non-physical assault. Please see full specification on eTenderWales

    £109,200Won by Citadel TSG Limited

  • Woodland House

    Woodland House is the corporate Headquarters for CAVUHB and as such has a high footfall of both staff and visitors. As this is a frequently accessed site, it is vital that the front of house area maintains a safe, secure, and welcoming environment for all. Please see full specification on eTenderWales

    £301,548Won by Chamberlains Security (Cardiff) Ltd

  • Rookwood Hospital

    Rookwood Hospital is currently unoccupied and awaiting further redevelopment and disposal planning. As an uninhabited and strategically sensitive site, Rookwood Hospital requires professional, reliable, and consistent security services to mitigate the risk of trespassing, vandalism, theft, and other security breaches.

    £1,679,288Won by Citadel TSG Limited

Key details

Country
United Kingdom
Status
In delivery
Category
Services
Estimated value
£940,800
Procedure
Open procedure
Rules
Procurement Act 2023
SME suitable
Yes
Published
27 June 2025
Questions by
24 July 2025
Deadline
Closed
Classification (CPV)
Security services

Award outcome

Awarded value
£2,604,056
Award date
29 January 2026
Contract period
1 December 2025 → 30 November 2028
Contract length
3 years
Could run to
15 February 2031
Against estimate
177% above
Bids received
13
Winners
  • Chamberlains Security (Cardiff) Ltd
  • Citadel TSG Limited
  • Red Watch Security Limited

This contract ends on 30 November 2028, or 15 February 2031 if every extension is used.

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Competition and scoring

Bids received

13

Open and restricted tenders in Business services: law, marketing, consulting, recruitment, printing and security drew a median of 4 bids over the last 24 months; 21% received only one.

How bids were scored

Price 50% · Quality 50%

  • Technical50%
  • Commercial50%

Price and cost criteria in black, quality in blue.

Market context

Typical award in Business services: law, marketing, consulting, recruitment, printing and security

£73,982

Median of 18,935 awards in the last 24 months

This award is 35.2× the median.

NHS Wales Shared Services Partnership-Procurement Services (hosted by Velindre University NHS Trust) in the last 12 months

142

contracts awarded, worth £4,839,224,253 in total

See their procurement profile →

Recent awards in Business services: law, marketing, consulting, recruitment, printing and security

The latest contracts other buyers awarded under the same classification.

Notice history

Every published notice in this contracting process, newest first.

  1. Contract Amendment

    31 March 2026

  2. Contract

    13 February 2026

  3. Contract

    29 January 2026

  4. Contract Notice

    27 June 2025

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