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In deliveryUnited KingdomServices£4,600,000

Passport (Asset Suite 9) maintenance and support 2026

Published
Published 21 May 2025

Overview

Passport maintenance and support from 2026 Passport is a works management system used to facilitate the delivery and recording of the maintenance schedule activities, ensuring that sites remain compliant with the various regulatory bodies. It is used for work management, inventory management, document and records management and engineering change management including but not limited to: Proactively and sustainably managing assets, ensuring safety, security and environmental compliance is maintained to the relevant standards; Enabling programmes to understand the requirements on assets critical to their programmes, minimising emergent risks; Managing assets in terms of knowledge, performance, risk and expenditure over the lifecycle. The system is used at 8 NRS sites by c. 600 users. The estimated price includes maintenance, hosting, CPI, minor upgrades and exit costs and the term is five years with an option to extend for a 6th year. Terms and conditions of this contract will allow sites to be removed from this contract on a one by one basis as EAM is implemented throughout the business. The transparency notice Contract value is based on the maximum contract extension period therefore it is not a guaranteed value of spend.

Key details

Country
United Kingdom
Status
In delivery
Category
Services
Estimated value
£4,600,000
Procedure
Direct
Published
21 May 2025
Classification (CPV)
IT services: consulting, software development, Internet and support

Award outcome

Awarded value
£4,400,000
Award date
19 November 2025
Contract period
1 January 2026 → 31 December 2030
Winner
  • HITACHI ENERGY UK LIMITED

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Notice history

Every published notice in this contracting process, newest first.

  1. Contract

    24 March 2026

    View notice ↗
  2. Contract

    19 November 2025

    View notice ↗
  3. Contract

    13 November 2025

    View notice ↗
  4. Prior Information Notice

    21 May 2025

    View notice ↗

Contracting authority

  • NUCLEAR RESTORATION SERVICES LIMITED

    Buyer

    Warrington, United Kingdom

    GB-COH: 02264251

  • Nuclear Restoration Services Limited

    Buyer

    Warrington, United Kingdom

    GB-PPON: PXPQ-2228-DGTY

    Authority website ↗

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Awarded: Passport (Asset Suite 9) maintenance and support 2026 — won by HITACHI ENERGY UK LIMITED — Skim