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In deliveryUnited KingdomServices£8,500,000Add to pipeline

Community Alarms & Mobile Response Service

Awarded to CAREIUM UK LIMITED, Careium

Borough Council of Calderdale(buyer)

Published
Published 20 May 2025
Deadline
Closed 7 August 2025
See 4 live opportunitiesHow Skim finds tendersView original notice ↗

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Overview

The Borough Council of Calderdale procured a community alarms and mobile response service comprising installation, monitoring, and mobile response for care alarms, telecare technology, and safety devices across the borough. The contract, valued at £7,611,424, was awarded to CAREIUM UK LIMITED on 5 November 2025 and is now in delivery. The service includes call centre monitoring, ground-level response to activations, equipment maintenance, and implementation of a family-first response model with a person-centred approach.

Contracting authority

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Key details

Country
United Kingdom
Status
In delivery
Category
Services
Estimated value
£8,500,000
Procedure
Open procedure
Rules
Procurement Act 2023
SME suitable
Yes
Published
20 May 2025
Questions by
29 July 2025
Deadline
Closed
Classification (CPV)
Health and social work servicesSocial work and related services

Award outcome

Awarded value
£7,611,424
Award date
5 November 2025
Contract period
1 April 2026 → 31 March 2031
Contract length
5 years
Could run to
1 April 2033
Against estimate
10% below
Bids received
3
Winners
  • CAREIUM UK LIMITED
  • Careium

This contract ends on 31 March 2031, or 1 April 2033 if every extension is used.

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Competition and scoring

Bids received

3

1 from SMEs

Open and restricted tenders in Health and social work services drew a median of 4 bids over the last 24 months; 19% received only one.

Who bid

  • CareiumWinner

How bids were scored

Price 40% · Quality 60%

  • Quality60%
  • Price40%

Price and cost criteria in black, quality in blue.

Market context

Typical award in Health and social work services

£186,136

Median of 14,517 awards in the last 24 months

This award is 40.9× the median.

Borough Council of Calderdale in the last 12 months

9

contracts awarded, worth £28,128,220 in total

See their procurement profile →

Recent awards in Health and social work services

The latest contracts other buyers awarded under the same classification.

Notice history

Every published notice in this contracting process, newest first.

  1. Contract

    13 March 2026

  2. Contract

    5 November 2025

  3. Contract Notice

    9 July 2025

  4. Prior Information Notice

    20 May 2025

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