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In deliveryUnited KingdomServices£6,000,000

Proactive Intervention Offer

Awarded to Community Action Norfolk, King's Lynn and West Norfolk Borough Council, Norfolk Citizens Advice

Norfolk County Council(buyer)

Published
Published 16 May 2025
Deadline
Closed 9 June 2025

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Overview

Norfolk County Council commissioned a proactive intervention service to support approximately 800 people per year aged 50 and over who are at risk of falls, delivering outcomes in ageing well through strength and mobility training, social connection via community participation, and information and advice services. The contract was awarded on 20 July 2025 for £6 million to Community Action Norfolk, King's Lynn and West Norfolk Borough Council, and Norfolk Citizens Advice, and is now in delivery.

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Lots (7)

  • Breckland

    Norfolk County Council wishes to commission an offer that provides targeted interventions that includes individuals aged 50 plus residing within the specified Health and Wellbeing Partnership area (on occasion younger people may be supported through this offer, where suitable). Individuals will have been proactively identified at a risk of falls and interventions should deliver outcomes around: a) Aging Well, including strength and mobility training, physical exercise and movement; b) Social connection, including participation in local community groups; c) Information and advice to support aging well, including managing money and accessing services. The Provider should plan to support approximately 800 people per year (per Health and Wellbeing Partnership) and must ensure they have the capacity to enable this. Full details of the requirement can be found in the Service Specification, which forms a Schedule to the Terms and Conditions. 1

    £1,740,000Won by Community Action Norfolk
  • Broadland

    Norfolk County Council wishes to commission an offer that provides targeted interventions that includes individuals aged 50 plus residing within the specified Health and Wellbeing Partnership area (on occasion younger people may be supported through this offer, where suitable). Individuals will have been proactively identified at a risk of falls and interventions should deliver outcomes around: a) Aging Well, including strength and mobility training, physical exercise and movement; b) Social connection, including participation in local community groups; c) Information and advice to support aging well, including managing money and accessing services. The Provider should plan to support approximately 800 people per year (per Health and Wellbeing Partnership) and must ensure they have the capacity to enable this. Full details of the requirement can be found in the Service Specification, which forms a Schedule to the Terms and Conditions. 2

    £3,360,000Won by Norfolk Citizens Advice
  • Great Yarmouth

    Norfolk County Council wishes to commission an offer that provides targeted interventions that includes individuals aged 50 plus residing within the specified Health and Wellbeing Partnership area (on occasion younger people may be supported through this offer, where suitable). Individuals will have been proactively identified at a risk of falls and interventions should deliver outcomes around: a) Aging Well, including strength and mobility training, physical exercise and movement; b) Social connection, including participation in local community groups; c) Information and advice to support aging well, including managing money and accessing services. The Provider should plan to support approximately 800 people per year (per Health and Wellbeing Partnership) and must ensure they have the capacity to enable this. Full details of the requirement can be found in the Service Specification, which forms a Schedule to the Terms and Conditions. 3

    £3,360,000Won by Norfolk Citizens Advice
  • Kings Lynn and West Norfolk

    Norfolk County Council wishes to commission an offer that provides targeted interventions that includes individuals aged 50 plus residing within the specified Health and Wellbeing Partnership area (on occasion younger people may be supported through this offer, where suitable). Individuals will have been proactively identified at a risk of falls and interventions should deliver outcomes around: a) Aging Well, including strength and mobility training, physical exercise and movement; b) Social connection, including participation in local community groups; c) Information and advice to support aging well, including managing money and accessing services. The Provider should plan to support approximately 800 people per year (per Health and Wellbeing Partnership) and must ensure they have the capacity to enable this. Full details of the requirement can be found in the Service Specification, which forms a Schedule to the Terms and Conditions. 4

    £900,000Won by King's Lynn and West Norfolk Borough Council
  • North Norfolk

    Norfolk County Council wishes to commission an offer that provides targeted interventions that includes individuals aged 50 plus residing within the specified Health and Wellbeing Partnership area (on occasion younger people may be supported through this offer, where suitable). Individuals will have been proactively identified at a risk of falls and interventions should deliver outcomes around: a) Aging Well, including strength and mobility training, physical exercise and movement; b) Social connection, including participation in local community groups; c) Information and advice to support aging well, including managing money and accessing services. The Provider should plan to support approximately 800 people per year (per Health and Wellbeing Partnership) and must ensure they have the capacity to enable this. Full details of the requirement can be found in the Service Specification, which forms a Schedule to the Terms and Conditions. 5

    £1,740,000Won by Community Action Norfolk
  • Norwich

    Norfolk County Council wishes to commission an offer that provides targeted interventions that includes individuals aged 50 plus residing within the specified Health and Wellbeing Partnership area (on occasion younger people may be supported through this offer, where suitable). Individuals will have been proactively identified at a risk of falls and interventions should deliver outcomes around: a) Aging Well, including strength and mobility training, physical exercise and movement; b) Social connection, including participation in local community groups; c) Information and advice to support aging well, including managing money and accessing services. The Provider should plan to support approximately 800 people per year (per Health and Wellbeing Partnership) and must ensure they have the capacity to enable this. Full details of the requirement can be found in the Service Specification, which forms a Schedule to the Terms and Conditions. 6

    £3,360,000Won by Norfolk Citizens Advice
  • South Norfolk

    Norfolk County Council wishes to commission an offer that provides targeted interventions that includes individuals aged 50 plus residing within the specified Health and Wellbeing Partnership area (on occasion younger people may be supported through this offer, where suitable). Individuals will have been proactively identified at a risk of falls and interventions should deliver outcomes around: a) Aging Well, including strength and mobility training, physical exercise and movement; b) Social connection, including participation in local community groups; c) Information and advice to support aging well, including managing money and accessing services. The Provider should plan to support approximately 800 people per year (per Health and Wellbeing Partnership) and must ensure they have the capacity to enable this. Full details of the requirement can be found in the Service Specification, which forms a Schedule to the Terms and Conditions. 7

    £3,360,000Won by Norfolk Citizens Advice

Key details

Country
United Kingdom
Status
In delivery
Category
Services
Estimated value
£6,000,000
Procedure
Open
SME suitable
Yes
Published
16 May 2025
Questions by
2 June 2025
Deadline
Closed
Classification (CPV)
Health and social work services

Award outcome

Awarded value
£6,000,000
Award date
20 July 2025
Contract period
30 June 2025 → 1 July 2027
Winners
  • Community Action Norfolk
  • King's Lynn and West Norfolk Borough Council
  • Norfolk Citizens Advice

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Notice history

Every published notice in this contracting process, newest first.

  1. Contract

    30 December 2025

  2. Contract

    21 July 2025

  3. Contract Notice

    16 May 2025

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