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In deliveryUnited KingdomServices£410,000,000Add to pipeline

Horizon Replacement Services - Replacement Service Provider

Awarded to Accenture (UK) Limited, OneView Commerce, Inc.

Post Office Limited(buyer)

Published
Published 8 May 2025
See 41 live opportunitiesHow Skim finds tendersView original notice ↗

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Overview

Post Office Limited awarded a £410 million contract on 25 June 2026 to Accenture (UK) Limited and OneView Commerce, Inc. for Horizon Replacement Services. The replacement service provider will transition from Fujitsu Services Limited on a walk-in takeover basis, provide service stabilisation upgrades, and undertake longer-term transformation of Horizon and related systems to cloud-based technologies; Lot 2 for a COTS EPOS SaaS system was also part of the procurement but this notice concerns Lot 1 completion only.

Contracting authority

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Lots (2)

  • Replacement Service Provider

    £269,000,000Won by Accenture (UK) Limited

  • COTS-EPOS-SaaS Supplier

    £141,000,000Won by OneView Commerce, Inc.

Key details

Country
United Kingdom
Status
In delivery
Category
Services
Estimated value
£410,000,000
Procedure
Open
SME suitable
Yes
Published
8 May 2025
Questions by
9 September 2025
Classification (CPV)
Point of sale (POS) software packageSales or marketing software packageInformation systemsServersOffice automation software packageTraining and entertainment software packageInstallation services of electrical equipmentInstallation services of measuring equipment+14 more

Award outcome

Awarded value
£410,000,000
Award date
25 June 2026
Contract period
30 June 2026 → 30 June 2036
Winners
  • Accenture (UK) Limited
  • OneView Commerce, Inc.

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Notice history

Every published notice in this contracting process, newest first.

  1. Contract

    25 September 2026

  2. Award Update · Contract Update

    9 September 2026

  3. Award Update · Contract Update

    2 September 2026

  4. Award Update · Contract Update

    28 July 2026

  5. Award Update · Contract Update

    16 July 2026

  6. Award Update · Contract Update

    3 July 2026

  7. Award Update · Contract Update

    26 June 2026

  8. Award Update · Contract Update

    12 June 2026

  9. Contract

    5 June 2026

  10. Award Update · Contract Update

    2 June 2026

  11. Contract

    21 May 2026

  12. Tender Update

    20 August 2025

  13. Tender Update

    11 August 2025

  14. Tender Update

    22 July 2025

  15. Contract Notice

    21 July 2025

  16. Prior Information Notice

    8 May 2025

  17. Prior Information Notice

    8 May 2025

  18. Planning Update

    8 May 2025

  19. Prior Information Notice

    8 May 2025

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