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In deliveryUnited KingdomServices£36,000,000

Domestic Abuse Services for Victims and Survivors 2026-2033

Awarded to Southern Domestic Abuse Services

Hampshire County Council(buyer)

Published
Published 8 May 2025
Deadline
Closed 12 June 2025

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Overview

Hampshire County Council awarded a £36 million contract to Southern Domestic Abuse Services on 6 July 2025 to deliver specialist domestic abuse services for victims, survivors, and their children across 2026–2033. The services comprise three lots covering refuges, sanctuary schemes, and dispersed accommodation, with a mobilisation period from August 2025 and operational commencement from April 2026, and potential additional funding opportunities throughout the contract term.

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Lots (3)

  • Domestic Abuse Support in Safe Accommodation Services

    Summary of the Safe Accommodation Service Model The Safe Accommodation Service will: • Support Hampshire County Council to meet the Part 4 statutory duty, as defined in the Domestic Abuse Act 2021. • Provide inclusive, quality, affordable and appropriate safe accommodation support to all victims of domestic abuse, including their children, irrespective of the needs and backgrounds. • Build on current levels of safe accommodation across refuge and dispersed safe accommodation and provide specialist domestic abuse and other bespoke support that meets statutory guidance and enables victims/survivors to move forward with their recovery. • Provide continuity of the sanctuary scheme to allow victims/survivors to remain safely in their home, through the provision of home security measures and specialist domestic abuse support. • Provide bespoke and trauma-informed support for children and young people in safe accommodation services, to reduce the impact of domestic abuse. • Improve outcomes for victims/survivors, their children and families affected by domestic abuse. • Maintain and develop elements of the Whole Housing Approach – building on current provision of specialist domestic abuse support within district/borough housing teams and Flexible Funding. • Work collaboratively to continuously evolve and improve the offer of safe accommodation across the lifetime of the contract to develop the type and accessibility of support and accommodation options to meet the diverse needs of victims/survivors. • Develop and embed referral pathways to enable victims/survivors to access safe accommodation and advice, guidance and support, with a focus on the needs of Hampshire residents. The Safe Accommodation Service will include: • Refuge Accommodation • Dispersed Safe Accommodation • Sanctuary Scheme • Specialist Domestic Abuse Housing Advocates embedded in local authority housing and homelessness services • Flexible Funding There are staggered start dates for different elements of the Safe Accommodation Service as defined below: • Refuge Accommodation and Sanctuary Scheme will commence on 1st April 2026. • Dispersed Safe Accommodation will commence on 9th October 2026 • The Specialist Domestic Abuse Advocates and Flexible Funding will commence on 1st April 2026, but it must be noted that there is currently bespoke grant funding in place which is staggered differently across the Tier 2 local authorities.

    £36,000,000Won by Southern Domestic Abuse Services
  • Domestic Abuse Support in Community and Health Settings

    This Lot includes the following three key areas of service delivery: 1) Delivery of a single point of contact to victims/survivor's support services, provision of advice and support (including for professionals, family and friends), triage, and management of referrals. 2) Provision of specialist domestic abuse support in community settings to meet the needs of medium and high-risk victims/survivors including children and young people and those with diverse needs and disadvantages; supportive one-to-one and group work; counselling services for child and adult victims/survivors; a transformation element to develop integrated pathways between mental health services and community domestic abuse services. 3) Increase domestic abuse specialist capacity and capability across Acute Hospital, Acute Mental Health Trusts, Community Mental Health settings, and primary care (GP and Community Pharmacy) through workforce development and direct support of victims/survivors who are patients and who are members of the NHS workforce.

    £36,000,000Won by Southern Domestic Abuse Services
  • Workforce Development and Innovation

    This Lot will focus on workforce development, awareness raising, and digital innovation. Comprehensive domestic abuse training will be delivered to multiagency partners and delivery of age-appropriate face to face domestic abuse education to children and young people. This Lot will also include the delivery of a transformation element to develop 'by and for' specialist services that are led, designed, and delivered by and for the users and communities they aim to serve (for example victims/survivors from ethnic minority backgrounds, deaf and disabled victims/survivors, male victims, and LGBT victims/survivors).

    £36,000,000Won by Southern Domestic Abuse Services

Key details

Country
United Kingdom
Status
In delivery
Category
Services
Estimated value
£36,000,000
Procedure
Open
Published
8 May 2025
Questions by
5 June 2025
Deadline
Closed
Classification (CPV)
Social work and related services

Award outcome

Awarded value
£36,000,000
Award date
6 July 2025
Contract period
31 July 2025 → 30 March 2029
Winner
  • Southern Domestic Abuse Services

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Notice history

Every published notice in this contracting process, newest first.

  1. Contract

    18 July 2025

  2. Contract Notice

    8 May 2025

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