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NP610625 National Vaccination Programme

Awarded to ServiceNow

The Common Services Agency (more commonly known as NHS National Services Scotland) (NSS)(buyer)

Published
Published 1 May 2025
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Overview

NHS National Services Scotland has awarded ServiceNow a contract worth £788,507 for non-production environments (Development and Test) supporting the ServiceNow Case Management System used by the National Contact Tracing Centre, NHS territorial boards, and Public Health Scotland for vaccination scheduling and contact tracing. The contract runs for eight months from 1 August 2025 to 31 March 2026 and extends the existing ServiceNow platform infrastructure already operational since June 2020.

Contracting authority

  • The Common Services Agency (more commonly known as NHS National Services Scotland) (NSS)

    Buyer

    Edinburgh, United Kingdom

    Authority website ↗

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Key details

Country
United Kingdom
Status
Contract signed
Category
Services
Procedure
Limited
Published
1 May 2025
Classification (CPV)
IT services: consulting, software development, Internet and support

Award outcome

Awarded value
£788,507
Award date
31 July 2025
Winner
  • ServiceNow

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Notice history

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  1. Contract

    27 August 2025

  2. Contract

    1 May 2025

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