In deliveryUnited KingdomServices£27,358,000
V&A - Soft FM
- Published
- Published 7 April 2025
Overview
This contract details notice is not a call for competition. We are required by law to publish this notice to provide details of a contract that we have already awarded.
The V&A has entered into a contract for Soft FM (Facilities Management) services which includes, but is not limited to, the below services across the V&A estate in London and the South East:
• General Services
• Cleaning & Housekeeping
• Waste Management
• Portering Services
• Support Services for Events
• Pest Control
• Logistics
• Window Cleaning
• Washroom Hygiene
• Grounds Maintenance
The following organisation has carried out part of the procurement on our behalf:
Mortice Consulting Limited, company number 10639824, whose registered address is 26-28 Molesey Road, Hersham, Walton On Thames, Surrey, United Kingdom, KT12 4RQ. Their role in this procurement was assisting us with drafting procurement documentation and evaluating submissions from suppliers.
Key details
- Country
- United Kingdom
- Status
- In delivery
- Category
- Services
- Estimated value
- £27,358,000
- Procedure
- Selective
- SME suitable
- Yes
- Published
- 7 April 2025
- Questions by
- 16 September 2025
Event servicesNon-hazardous refuse and waste treatment and disposal servicesBuilding-cleaning servicesWindow-cleaning servicesOffice cleaning servicesPest-control servicesHousekeeping servicesPortering services+1 more
Award outcome
- Awarded value
- £25,314,658
- Award date
- 20 March 2026
- Contract period
- 30 June 2026 → 30 June 2031
- TOTAL SUPPORT SERVICES LIMITED
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Notice history
Every published notice in this contracting process, newest first.
Contract
1 July 2026
View notice ↗Contract
20 March 2026
View notice ↗Tender Update
26 August 2025
View notice ↗Contract Notice
26 August 2025
View notice ↗Prior Information Notice
7 April 2025
View notice ↗
Contracting authority
Victoria and Albert Museum
BuyerLondon, United Kingdom
GB-PPON: PQLN-4536-WVGN
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