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In deliveryUnited KingdomServices£92,671,487

Home Support - Principal Provider South Norfolk

Published
Published 31 March 2025

Overview

The Council has appointed one Principal provider to deliver home support services in each Primary Care Network (PCN) within Norfolk. The intention is that the Principal Providers will deliver 70% of the hours and the remaining 30% will be delivered by a small number of PCN framework providers, whose appointment is subject to a separate procurement. This procurement was split into 4 lots, which covers PCNs in South Norfolk. Bidders were restricted to winning one lot only.

Key details

Country
United Kingdom
Status
In delivery
Category
Services
Estimated value
£92,671,487
Procedure
Selective
SME suitable
Yes
Published
31 March 2025
Classification (CPV)
Social work and related services

Award outcome

Awarded value
£92,673,487
Award date
28 October 2025
Contract period
26 January 2026 → 25 January 2031
Winners
  • CERA CARE OPERATIONS LIMITED
  • FIRST CHOICE HOME CARE LTD
  • NORVIC HEALTHCARE (ANGLIA) LIMITED
  • UNIVERSAL CARE SERVICES (UK) LIMITED

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Notice history

Every published notice in this contracting process, newest first.

  1. Contract

    19 November 2025

    View notice ↗
  2. Contract

    28 October 2025

    View notice ↗
  3. Tender Update

    2 June 2025

    View notice ↗
  4. Contract Notice

    2 June 2025

    View notice ↗
  5. Prior Information Notice

    24 May 2025

    View notice ↗
  6. Prior Information Notice

    31 March 2025

    View notice ↗

Contracting authority

  • Norfolk County Council

    Buyer

    Norwich, United Kingdom

    GB-PPON: PDYH-3246-XWTR

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Awarded: Home Support - Principal Provider South Norfolk — won by CERA CARE OPERATIONS LIMITED +3 — Skim