008809 - Schools Biometric EPOS & Nutritional Analysis Solution
Awarded to CIVICA UK LIMITED, CRB CUNNINGHAMS LIMITED
Newcastle City Council(buyer)
- Published
- Published 26 March 2025
- Deadline
- Closed 30 April 2025
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Overview
Contracting authority
4 live opportunities · 126 awarded contracts
Newcastle Upon Tyne, United Kingdom
GB-PPON: PBHM-6848-TWYG
Authority website ↗
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Lots (2)
Lot 1 - Electronic Catering Management and Payment System
Newcastle City Council (NCC) has a requirement for an Electronic Catering Management and Payment System. The system must incorporate facilities to include the following: • Electronic Point Of Sale (EPOS) solution to ensure transaction times are maximised. • Provide interface with school systems (for example SIMS / Scholar Pack) to allow for appropriate information to be used on the till systems i.e. dietary requirements, religious requirements, and allergen information. • Provide multiple options for payment at the point of sale, including but not limited to, fingerprint biometric, pin pad, contactless payment. • Meal management system including suite of reports that can be individualised by school. • Provide appropriate hardware to facilitate point of sale transactions as well as maintenance/ servicing. This should be, but not limited to the till console with touchscreen functionality, customer display, payment solutions, i.e. fingerprint biometric, Pin Pads, contactless card machine.
£305,123Won by CRB CUNNINGHAMS LIMITEDLot 2 - Nutritional & Menu Management Software Solution
Newcastle City Council (NCC) has a requirement for a Nutritional Analysis and Menu Management software solution. The solution must incorporate facilities to include the following: • Allergen management to highlight the 15 common allergens recognised in law. It is essential that the system can be upgraded / updated to incorporate any future changes in the law or additional allergens added to the list. • Nutritional analysis to allow NCC to comply with the school food standards and provide accurate information to parents / carers / schools for cultural / religious diets, diabetes (carbohydrates), Nutritional content and allergen information. • The system must be able to link to external manufacturer software platforms to incorporate information provided from them for example ERODUS. • Accurate recipe details and costings / menu cycle costings. • Recipe details and imagery that can be used by kitchen teams to maintain consistency and appropriate portion sizes.
£207,743Won by CIVICA UK LIMITED
Key details
- Country
- United Kingdom
- Status
- In delivery
- Category
- Services
- Estimated value
- £250,000
- Procedure
- Open procedure
- Rules
- Procurement Act 2023
- Published
- 26 March 2025
- Questions by
- 24 April 2025
- Deadline
- Closed
Award outcome
- Awarded value
- £512,866
- Award date
- 1 July 2025
- Contract period
- 31 May 2025 → 31 May 2028
- Contract length
- 3 years
- Could run to
- 31 August 2030
- Against estimate
- 105% above
- Bids received
- 3
- CIVICA UK LIMITED
- CRB CUNNINGHAMS LIMITED
This contract ends on 31 May 2028, or 31 August 2030 if every extension is used.
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Competition and scoring
Bids received
3
Open and restricted tenders in Office and computing machinery, equipment and supplies except furniture and software packages drew a median of 4 bids over the last 24 months; 30% received only one.
How bids were scored
Price 0% · Quality 100%
- Price30%
- Quality70%
Price and cost criteria in black, quality in blue.
Market context
Typical award in Office and computing machinery, equipment and supplies except furniture and software packages
£119,453
Median of 2,362 awards in the last 24 months
This award is 4.3× the median.
Newcastle City Council in the last 12 months
136
contracts awarded, worth £89,855,497 in total
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Notice history
Every published notice in this contracting process, newest first.
Contract
3 September 2025
Contract
20 August 2025
Contract Notice
26 March 2025
More from Newcastle City Council
Other contracts from the same contracting authority. 4 live opportunities · 126 awarded contracts on their hub.
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