Skip to content
In deliveryUnited KingdomServices£250,000Add to pipeline

008809 - Schools Biometric EPOS & Nutritional Analysis Solution

Awarded to CIVICA UK LIMITED, CRB CUNNINGHAMS LIMITED

Newcastle City Council(buyer)

Published
Published 26 March 2025
Deadline
Closed 30 April 2025

Tender documents

Skim pulls every file the buyer attaches to this process and extracts the requirements from it.

Documents as they publish

Specification, evaluation criteria, pricing schedules and every requirement — extracted, searchable and mapped to your response.

View tender files

Overview

Newcastle City Council procured a Schools Biometric EPOS and Nutritional Analysis Solution split into two lots: an electronic catering management and payment system, and nutritional and menu management software. The contract was awarded to CIVICA UK LIMITED and CRB CUNNINGHAMS LIMITED for £512,866.25 in July 2025, with full implementation expected by August 2025.

Contracting authority

Find the key decision makers

The people who scope, score and sign this contract — names, roles and how to reach them.

Lots (2)

  • Lot 1 - Electronic Catering Management and Payment System

    Newcastle City Council (NCC) has a requirement for an Electronic Catering Management and Payment System. The system must incorporate facilities to include the following: • Electronic Point Of Sale (EPOS) solution to ensure transaction times are maximised. • Provide interface with school systems (for example SIMS / Scholar Pack) to allow for appropriate information to be used on the till systems i.e. dietary requirements, religious requirements, and allergen information. • Provide multiple options for payment at the point of sale, including but not limited to, fingerprint biometric, pin pad, contactless payment. • Meal management system including suite of reports that can be individualised by school. • Provide appropriate hardware to facilitate point of sale transactions as well as maintenance/ servicing. This should be, but not limited to the till console with touchscreen functionality, customer display, payment solutions, i.e. fingerprint biometric, Pin Pads, contactless card machine.

    £305,123Won by CRB CUNNINGHAMS LIMITED
  • Lot 2 - Nutritional & Menu Management Software Solution

    Newcastle City Council (NCC) has a requirement for a Nutritional Analysis and Menu Management software solution. The solution must incorporate facilities to include the following: • Allergen management to highlight the 15 common allergens recognised in law. It is essential that the system can be upgraded / updated to incorporate any future changes in the law or additional allergens added to the list. • Nutritional analysis to allow NCC to comply with the school food standards and provide accurate information to parents / carers / schools for cultural / religious diets, diabetes (carbohydrates), Nutritional content and allergen information. • The system must be able to link to external manufacturer software platforms to incorporate information provided from them for example ERODUS. • Accurate recipe details and costings / menu cycle costings. • Recipe details and imagery that can be used by kitchen teams to maintain consistency and appropriate portion sizes.

    £207,743Won by CIVICA UK LIMITED

Key details

Country
United Kingdom
Status
In delivery
Category
Services
Estimated value
£250,000
Procedure
Open
Published
26 March 2025
Questions by
24 April 2025
Deadline
Closed
Classification (CPV)
Office and computing machinery, equipment and supplies except furniture and software packagesSoftware package and information systemsHotel, restaurant and retail trade servicesIT services: consulting, software development, Internet and support

Award outcome

Awarded value
£512,866
Award date
1 July 2025
Contract period
31 May 2025 → 31 May 2028
Winners
  • CIVICA UK LIMITED
  • CRB CUNNINGHAMS LIMITED

Contract ending soon? Skim tracks incumbents and flags recompetes early. Start for Free to set up alerts.

Notice history

Every published notice in this contracting process, newest first.

  1. Contract

    3 September 2025

  2. Contract

    20 August 2025

  3. Contract Notice

    26 March 2025

Get the full picture

AI analysis, bid scoring, and expert strategy for this tender

Skim analyses every tender against your company profile and tells you whether to bid, how to win, and who you are up against.

How to win this tender

Skim reads the notice and every document attached to it, scores the fit against your company profile for a clear bid or no-bid call, then drafts each answer from your own evidence and past bids. You review, refine and submit — on time, with every requirement covered.

See exactly how Skim’s agents do this →

Comparing platforms? Skim is set against the alternatives for pre-tender intelligence, tender management software and bid management software.

Find tenders like this before your competitors do.

Skim scans every portal daily and scores each tender against your profile. Start for free and see the tenders you are missing.