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In deliveryUnited KingdomServices£4,337,000Add to pipeline

Carers Support Service

Awarded to FAMILY ACTION, MOBILISE CARE LTD, PEOPLE FIRST INDEPENDENT ADVOCACY

Cumberland Council(buyer)

Published
Published 20 March 2025
Deadline
Closed 2 May 2025

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Overview

Cumberland Council awarded a £4.337m Carers Support Service contract across three lots to provide support for unpaid carers of all ages. Family Action, Mobilise Care Ltd, and People First Independent Advocacy won the award on 26 May 2025. The service comprises Lot 1 for young carers and parent carers (ages 18 and below), Lot 2 for adult carers (ages 18+), and Lot 3 for digital carer support, with contracts commencing 1 October 2025 for initial terms of 2 years (Lots 1–2) or 1 year (Lot 3), with potential extensions subject to outcomes and funding availability.

Contracting authority

  • 1 live opportunity · 289 awarded contracts

    Carlisle, United Kingdom

    GB-PPON: PJGX-9191-DYLV

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Lots (3)

  • Young Carers and Parent Carer Support

    Assessments to decide whether the Young Carer has needs for support and whether these could be satisfied by services provided under Section 17 of the Children's Act. The assessment must also consider whether it is appropriate for the child to be providing the care.

    £867,400Won by FAMILY ACTION
  • Adult Carers

    Carers have the same rights to assessment and support that are available to the cared for person. Local Authorities have a wellbeing duty which means that a Carer is entitled to an assessment and a potential support plan.

    £3,252,750Won by PEOPLE FIRST INDEPENDENT ADVOCACY
  • Digital Carers Support

    The Provider will be required to establish a set of digitally based support functions and activities that will interface with the services being commissioned under Lot 2.

    £216,850Won by MOBILISE CARE LTD

Key details

Country
United Kingdom
Status
In delivery
Category
Services
Estimated value
£4,337,000
Procedure
Open
SME suitable
Yes
Published
20 March 2025
Questions by
14 April 2025
Deadline
Closed
Classification (CPV)
Health and social work services

Award outcome

Awarded value
£4,337,000
Award date
26 May 2025
Contract period
30 September 2025 → 30 September 2027
Winners
  • FAMILY ACTION
  • MOBILISE CARE LTD
  • PEOPLE FIRST INDEPENDENT ADVOCACY

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Notice history

Every published notice in this contracting process, newest first.

  1. Contract Amendment

    3 September 2026

  2. Contract

    4 September 2025

  3. Contract

    10 June 2025

  4. Contract Notice

    25 March 2025

  5. Prior Information Notice

    20 March 2025

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