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In deliveryUnited KingdomServicesFramework agreement£240,000

Provision of Independent Complaint Officers Framework

Published
Published 21 February 2025
Deadline
Closed 24 February 2025

Overview

Hull City Council (The Authority) has awarded three contracts to tenders from interested organisations to provide Independent Complaint Officers services. The tender was completed as an open procedure consisting of a one stage process. The contract is anticipated to commence 1st September 2025 ending by 31st August 2029 with an option to extend for a period of 2 x 12 month periods. The Authority has estimated the value of the Services to be £60,000 per annum with the total contract value been £360,000.00.

Key details

Country
United Kingdom
Status
In delivery
Category
Services
Estimated value
£240,000
Procedure
Open
Contract type
Framework agreement
Published
21 February 2025
Deadline
Closed
Classification (CPV)
Social work and related servicesSocial work servicesWelfare services for children and young peopleOther community, social and personal services

Award outcome

Awarded value
£60,000
Award date
14 May 2025
Contract period
31 August 2025 → 31 August 2029
Winners
  • Choices and Voices Care LTD
  • Coram
  • RRC

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Notice history

Every published notice in this contracting process, newest first.

  1. Contract

    30 May 2025

    View notice ↗
  2. Tender Update

    4 March 2025

    View notice ↗
  3. Contract Notice

    21 February 2025

    View notice ↗

Contracting authority

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Awarded: Provision of Independent Complaint Officers Framework — won by Choices and Voices Care LTD +2 — Skim