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In deliveryUnited KingdomServicesFramework agreement£240,000Add to pipeline

Provision of Independent Complaint Officers Framework

Awarded to Choices and Voices Care LTD, Coram, RRC

Hull City Council(buyer)

Published
Published 21 February 2025
Deadline
Closed 24 February 2025
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Overview

Hull City Council has awarded a framework for Independent Complaint Officers services to three providers: Choices and Voices Care LTD, Coram, and RRC. The four-year contract, valued at £360,000 (£60,000 per annum), runs from 1 September 2025 to 31 August 2029 with options to extend for two additional 12-month periods.

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Key details

Country
United Kingdom
Status
In delivery
Category
Services
Estimated value
£240,000
Procedure
Open
Contract type
Framework agreement
Published
21 February 2025
Deadline
Closed
Classification (CPV)
Social work and related servicesSocial work servicesWelfare services for children and young peopleOther community, social and personal services

Award outcome

Awarded value
£60,000
Award date
14 May 2025
Contract period
31 August 2025 → 31 August 2029
Winners
  • Choices and Voices Care LTD
  • Coram
  • RRC

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Notice history

Every published notice in this contracting process, newest first.

  1. Contract

    30 May 2025

  2. Tender Update

    4 March 2025

  3. Contract Notice

    21 February 2025

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