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In deliveryUnited KingdomServicesFramework agreement£18,000,000Add to pipeline

Clinical Diagnosis and Treatment

Awarded to 18 Week Support Limited, Carepro Ltd, Community Health & Eyecare Ltd +18 more

East Of England NHS Collaborative Hub c/o West Suffolk NHS Foundation Trust(buyer)

Published
Published 17 February 2025
Deadline
Closed 9 October 2025

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Overview

The East of England NHS collaborative Procurement Hub awarded a clinical diagnosis and treatment services framework valued at £378 million to 21 providers on 8 December 2025. The three-year framework (plus optional one-year extension) comprises nine lots covering dermatology, oral and maxillofacial surgery, audiology, ophthalmology, ENT, gastroenterology, urology, endoscopy, and managed services, designed to support NHS England, integrated care boards, NHS trusts, and local authorities in managing waiting lists and meeting NHS targets.

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Lots (18)

  • Lot 1 - Dermatology

    This lot is for dermatology services for the diagnosis, treatment, and management of skin conditions. This may include but is not limited to, management of skin cancers, inflammatory skin diseases, minor surgical procedures and rare dermatological disorders. Additional information: The framework award criteria are specified in the procurement documents.

  • Lot 2 - Oral and Maxillofacial Surgery (OMFS)

    This lot is for the provision of OMFS services including but not limited to, patient consultations, examinations, surgical procedures and diagnostic tests and orthodontic/dental treatment, both routine and complex. Additional information: The framework award criteria are specified in the procurement documents.

  • Lot 3 - Audiology

    This lot is for a range of services covered by Audiology, including but not limited to, hearing screening & tests, balance assessments, tinnitus management and assistive listening device access. Additional information: The framework award criteria are specified in the procurement documents.

  • Lot 4 - Ophthalmology

    This lot is for the provision of core ophthalmology services that include but are not limited to, cataract surgeries, glaucoma treatment, age-related macular degeneration (AMD) and diabetic eye conditions. Additional information: The framework award criteria are specified in the procurement documents.

  • Lot 5 - Ear, Nose & Throat (ENT)

    This lot is for a range of services covered by Ear, Nose & Throat (ENT), including but not limited to, otology, rhinology and laryngology and their associated treatments. This should include but not be limited to, consultations, examinations and a range of surgical procedures. Additional information: The framework award criteria are specified in the procurement documents.

  • Lot 6 - Gastroenterology

    This Lot is for services that are covered by gastroenterology and their associated treatments, including but not limited to endoscopy procedures, liver disease, irritable bowel syndrome (IBS) and assessment of digestive conditions. This may include ongoing management of conditions. Additional information: The framework award criteria are specified in the procurement documents.

  • Lot 7 - Urology

    This lot is for the provision of procedures. including consultations, examinations and diagnostic tests, that fall under Urology. This includes but is not limited to, prostate assessments and biopsies, incontinence, stone surgery and urodynamics. Additional information: The framework award criteria are specified in the procurement documents.

  • Lot 8 - Endoscopy

    This lot is for the provision of procedures. including consultations, examinations and diagnostic tests, that fall under Endoscopy. This includes but is not limited to, colonoscopy, gastroscopy, bronchoscopy, flexible sigmoidoscopy and endoscopic ultrasounds. Additional information: The framework award criteria are specified in the procurement documents.

  • Lot 9 - Managed Services

    Lot 9 is a locked Lot and will not be evaluated. It is intended that the inclusion of this Lot will only be available to providers that are awarded to one or more of the other Lots. All providers awarded to the framework, where they have indicated they wish to provide services against this locked Lot will be awarded irrespective of the total number of Providers awarded to the framework. Providers awarded to Lot 9 may opt to offer an end-to-end managed service, which may include but is not limited to: • Triaging • Workflows • end to end systems • data collation / data reporting, and service intelligence metrics • Training • Managed Service • Quality Assurance and Reporting • Consultancy For relevant authorities to call-off from this lot, a further competition must be carried out to ensure bespoke requirements are fulfilled and to assess value for money. Please note: for this Lot to be compliant under PSR, the majority of any contracts awarded must comprise of an in-scope health services (Services detailed under Lots 1-8) and that the out-of-scope goods or services could not be covered in a separate contract. Additional information: The framework award criteria are specified in the procurement documents.

  • Lot 9 - Managed Services

    Lot 9 is a locked lot and will not be evaluated separately.

    £15,000,000
  • Lot 1 - Dermatology

    This lot is for dermatology services for the diagnosis, treatment, and management of skin conditions. This may include but is not limited to, management of skin cancers, inflammatory skin diseases, minor surgical procedures and rare dermatological disorders.

    £15,000,000
  • Lot 2 - Oral and Maxillofacial Surgery (OMFS)

    This lot is for the provision of OMFS services including but not limited to, patient consultations, examinations, surgical procedures and diagnostic tests and orthodontic/dental treatment, both routine and complex.

    £15,000,000
  • Lot 3 - Audiology

    This lot is for a range of services covered by Audiology, including but not limited to, hearing screening & tests, balance assessments, tinnitus management and assistive listening device access.

    £15,000,000
  • Lot 4 - Ophthalmology

    This lot is for the provision of core ophthalmology services that include but are not limited to, cataract surgeries, glaucoma treatment, age-related macular degeneration (AMD) and diabetic eye conditions.

    £15,000,000
  • Lot 5 - Ear, Nose & Throat (ENT)

    This lot is for a range of services covered by Ear, Nose & Throat (ENT), including but not limited to, otology, rhinology and laryngology and their associated treatments. This should include but not be limited to, consultations, examinations and a range of surgical procedures.

    £15,000,000
  • Lot 6 - Gastroenterology

    This Lot is for services that are covered by gastroenterology and their associated treatments, including but not limited to endoscopy procedures, liver disease, irritable bowel syndrome (IBS) and assessment of digestive conditions. This may include ongoing management of conditions.

    £15,000,000
  • Lot 7 - Urology

    This lot is for the provision of procedures. including consultations, examinations and diagnostic tests, that fall under Urology. This includes but is not limited to, prostate assessments and biopsies, incontinence, stone surgery and urodynamics.

    £15,000,000
  • Lot 8 - Endoscopy

    This lot is for the provision of procedures. including consultations, examinations and diagnostic tests, that fall under Endoscopy. This includes but is not limited to, colonoscopy, gastroscopy, bronchoscopy, flexible sigmoidoscopy and endoscopic ultrasounds.

    £15,000,000

Key details

Country
United Kingdom
Status
In delivery
Category
Services
Estimated value
£18,000,000
Procedure
Limited
Contract type
Framework agreement
Published
17 February 2025
Deadline
Closed
Classification (CPV)
Health servicesENT or audiologist servicesGastroenterologist servicesOphthalmologist servicesDermatology servicesUrologist servicesDental practice and related services

Award outcome

Awarded value
£378,000,000
Award date
8 December 2025
Contract period
— → 22 November 2028
Winners
  • 18 Week Support Limited
  • Carepro Ltd
  • Community Health & Eyecare Ltd
  • Concept Care Solutions
  • Eagle Eyecare
  • Elective Services Ltd
  • Evolutio Care Innovations Limited
  • Healthcare Central London
  • ICS Operations Limited (Xyla)
  • ID Medical Group Limited
  • InHealth Ltd
  • Mediscan Diagnostic Services
  • Modality LPP
  • Newmedical Systems Limited
  • Norfolk Primary Care
  • Omnes Healthcare
  • Optegra UK Limited
  • Practice Plus Group
  • Primary Eyecare Services
  • SpaMedica
  • Sussex Community Dermatology Services Ltd

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Notice history

Every published notice in this contracting process, newest first.

  1. Tender Update

    30 January 2026

  2. Contract

    8 December 2025

  3. Contract Notice

    11 September 2025

  4. Prior Information Notice

    17 February 2025

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