Contract signedUnited KingdomServices
SAP Vendor Premium Engagement with SLA for Service and Support
- Published
- Published 14 February 2025
Overview
Over the next two years WWU will be carrying out significant upgrades and migrations of its SAP Estate. During this period response times to incidents are key to achieving the schedule.
Currently WWU has SAP Product Support for Large Enterprises (PSLE).
WWU wishes to temporarily improve incident response time by including an SLA to the PSLE with SAP for the two years of the programme.
Key details
- Country
- United Kingdom
- Status
- Contract signed
- Category
- Services
- Procedure
- Limited
- Published
- 14 February 2025
IT services: consulting, software development, Internet and support
Award outcome
- Award date
- 12 February 2025
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Notice history
Every published notice in this contracting process, newest first.
Contract
14 February 2025
View notice ↗
Contracting authority
Wales And West Utilities
BuyerNEWPORT, United Kingdom
GB-COH: 05046791
Authority website ↗
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