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In deliveryUnited KingdomServices£58,074,170Add to pipeline

Support at Home (Domiciliary Care) Services - North East Lincolnshire

Awarded to COMFORT CALL LIMITED, HALES GROUP LIMITED, Health Now Ltd +2 more

NHS HUMBER AND NORTH YORKSHIRE INTEGRATED CARE BOARD(buyer)

Published
Published 10 February 2025
Deadline
Closed 19 March 2025

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Overview

NHS Humber and North Yorkshire Integrated Care Board has awarded a contract worth £58,074,170 for Support at Home (Domiciliary Care) Services in North East Lincolnshire to five providers: Comfort Call Limited, Hales Group Limited, Health Now Ltd, Humberside Independent Care Association Limited, and Nurtrio Ltd. The procurement comprises four service lots: three geographical lead locality providers (Lot 1) delivering person-centred domiciliary care using the 'Teams not Times' model and managing extra care housing; one enhanced support provider (Lot 2) for complex care needs; one carers breaks provider (Lot 3) offering flexible respite care; and one system resilience provider (Lot 4) for peak-time and emergency support with hospital discharge facilitation.

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Lots (4)

  • Geographical Areas

    Support at Home (Domiciliary Care) Services

    £45,980,000
  • Enhanced Support at Home

    £3,875,000
  • Carers Breaks Provision

    £4,525,000
  • System Resilience Provision

    £3,694,170

Key details

Country
United Kingdom
Status
In delivery
Category
Services
Estimated value
£58,074,170
Procedure
Open
Published
10 February 2025
Deadline
Closed
Classification (CPV)
Health and social work services

Award outcome

Awarded value
£58,074,170
Award date
18 May 2025
Contract period
— → 22 April 2030
Winners
  • COMFORT CALL LIMITED
  • HALES GROUP LIMITED
  • Health Now Ltd
  • Humberside Independent Care Association Limited
  • Nurtrio Ltd

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Notice history

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  1. Contract

    3 July 2025

  2. Contract Notice

    10 February 2025

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