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In deliveryUnited KingdomServicesFramework agreement£750,000,000Add to pipeline

Supply of Business Support Services Y25005

Awarded to Capita Business Services Ltd, Commercial Services Kent Ltd, Investigo Ltd +9 more

Kent County Council (T/a Procurement Services)(buyer)

Published
Published 4 February 2025
Deadline
Closed 11 March 2025
See 5 live opportunitiesHow Skim finds tendersView original notice ↗

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Overview

Kent County Council procured a framework agreement for business support services to help organisations maintain internal operations, ensure smooth workflow, compliance, and overall efficiency, with an estimated value of £750 million. The framework was awarded on 27 November 2025 to eleven providers: Capita Business Services Ltd, Commercial Services Kent Ltd, Investigo Ltd, Issured Ltd, Liberata UK Ltd, Payroll Easy, Posterity Global Ltd, Sailotech UK Ltd, Serco Ltd, TIAA Ltd, UHY Consultancy Ltd, and VE3 Global Ltd. The contract is now in delivery.

Contracting authority

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Key details

Country
United Kingdom
Status
In delivery
Category
Services
Estimated value
£750,000,000
Procedure
Open procedure
Rules
Public Contracts Regulations 2015
Contract type
Framework agreement
Published
4 February 2025
Deadline
Closed
Classification (CPV)
IT services: consulting, software development, Internet and supportBusiness and management consultancy and related servicesBusiness and management consultancy servicesBusiness development consultancy servicesHuman resources management consultancy servicesPersonnel and payroll servicesMiscellaneous business and business-related services

Award outcome

Award date
27 November 2025
Contract period
— → 6 November 2029
Bids received
13
Winners
  • Capita Business Services Ltd
  • Commercial Services Kent Ltd
  • Investigo Ltd
  • Issured Ltd
  • Liberata UK Ltd
  • Payroll Easy
  • Posterity Global Ltd
  • Sailotech UK Ltd
  • Serco Ltd
  • TIAA Ltd
  • UHY Consultancy Ltd
  • VE3 Global Ltd

This contract ends on 6 November 2029.

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Competition and scoring

Bids received

13

Open and restricted tenders in Business services: law, marketing, consulting, recruitment, printing and security drew a median of 4 bids over the last 24 months; 21% received only one.

How bids were scored

Price 0% · Quality 100%

  • Delivering the Framework Agreement35%
  • Delivering the Service and Account Management45%
  • Standards, Regulations and Policies10%
  • Social Value10%
  • Price0%

Price and cost criteria in black, quality in blue.

Market context

Typical award in Business services: law, marketing, consulting, recruitment, printing and security

£73,982

Median of 18,935 awards in the last 24 months

Kent County Council (T/a Procurement Services) in the last 12 months

81

contracts awarded, worth £3,412,691,648 in total

See their procurement profile →

Recent awards in Business services: law, marketing, consulting, recruitment, printing and security

The latest contracts other buyers awarded under the same classification.

Notice history

Every published notice in this contracting process, newest first.

  1. Contract

    2 December 2025

  2. Contract Notice

    4 February 2025

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Deadline 25 November 2026

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