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Procurement of Civil Legal Advice services from September 2025

Awarded to Access to Public Law Ltd, Citizens Advice Gateshead, Citizens Advice Mid Mercia +4 more

The Legal Aid Agency(buyer)

Published
Published 29 January 2025
Deadline
Closed 7 March 2025

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Overview

The Legal Aid Agency awarded contracts for specialist telephone advice services under the 2025 Civil Legal Advice Contract, with procurement split across up to 12 lots covering Discrimination, Education, and Housing and Debt services. Seven providers were awarded contracts totalling £15.7 million, with services running from 1 September 2025 to 31 August 2028.

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Lots (3)

  • Procurement of Civil Legal Advice services from September 2025 - Education

    The Legal Aid Agency ("LAA") invited Applicants to submit a Tender to deliver specialist telephone advice services under the 2025 Civil Legal Advice Contract. We were seeking to award: • Up to 5 Education contracts The Deadline for submitting Tenders was 5pm on 7 March 2025 ("Deadline"). All Tenders were completed and submitted using the eTendering system. This could be accessed either through a link on the tender pages of the LAA website or directly at www.legalaid.bravosolution.co.uk Late submissions were not considered under any circumstances. It was the Applicant's sole responsibility to ensure that the LAA receives its Tender before the Deadline. CLA Contracts will run from 1 September 2025 until 31 August 2028 (subject to the LAA's rights of early termination).

    £3,118,612
  • Procurement of Civil Legal Advice services from September 2025 - Discrimination

    The Legal Aid Agency ("LAA") invited Applicants to submit a Tender to deliver specialist telephone advice services under the 2025 Civil Legal Advice Contract. We were seeking to award: • Up to 4 Discrimination contracts The Deadline for submitting Tenders was 5pm on 7 March 2025 ("Deadline"). All Tenders were completed and submitted using the eTendering system. This was accessed either through a link on the tender pages of the LAA website or directly at www.legalaid.bravosolution.co.uk Late submissions were not be considered under any circumstances. It was the Applicant's sole responsibility to ensure that the LAA receives its Tender before the Deadline. CLA Contracts will run from 1 September 2025 until 31 August 2028 (subject to the LAA's rights of early termination). Additional information: Procurement of Civil Legal Advice services from September 2025 - Housing and Debt

    £3,461,435
  • Procurement of Civil Legal Advice services from September 2025 - Housing and Debt

    The Legal Aid Agency ("LAA") invited Applicants to submit a Tender to deliver specialist telephone advice services under the 2025 Civil Legal Advice Contract. We were seeking to award: • Up to 3 Housing and Debt contracts. The Deadline for submitting Tenders was 5pm on 7 March 2025 ("Deadline"). All Tenders were completed and submitted using the eTendering system. This was accessed either through a link on the tender pages of the LAA website or directly at www.legalaid.bravosolution.co.uk Late submissions were not considered under any circumstances. It was the Applicant's sole responsibility to ensure that the LAA receives its Tender before the Deadline. CLA Contracts will run from 1 September 2025 until 31 August 2028 (subject to the LAA's rights of early termination).

    £2,579,435

Key details

Country
United Kingdom
Status
In delivery
Category
Services
Estimated value
£9,159,482
Procedure
Open
Published
29 January 2025
Deadline
Closed
Classification (CPV)
Legal services

Award outcome

Awarded value
£9,099,167
Award date
15 June 2025
Contract period
31 August 2025 → 31 August 2028
Winners
  • Access to Public Law Ltd
  • Citizens Advice Gateshead
  • Citizens Advice Mid Mercia
  • Direct Help and Advice
  • Loss Legal Services t/a SEN Support Solicitors
  • Stephensons Solicitors LLP
  • Watson Woodhouse

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Notice history

Every published notice in this contracting process, newest first.

  1. Contract

    3 July 2025

  2. Contract

    3 July 2025

  3. Contract Notice

    29 January 2025

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