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In deliveryUnited KingdomServices£600,000Add to pipeline

P2185 - Mediation services for social housing tenants and housing options

Awarded to Smile Mediation Ltd

Birmingham City Council(buyer)

Published
Published 27 January 2025
Deadline
Closed 26 February 2025
See 5 live opportunitiesHow Skim finds tendersView original notice ↗

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Overview

Birmingham City Council awarded a contract worth £391,200 to Smile Mediation Ltd to provide mediation services for social housing tenants and housing options customers for two years from April 2025, with a possible two-year extension. The services address non-crime related anti-social behaviour complaints, neighbour disputes, tenancy condition breaches, family disputes, and homelessness prevention.

Contracting authority

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Key details

Country
United Kingdom
Status
In delivery
Category
Services
Estimated value
£600,000
Procedure
Open procedure
Rules
Public Contracts Regulations 2015
Published
27 January 2025
Deadline
Closed
Classification (CPV)
Provision of services to the communitySocial work and related servicesOther community, social and personal services

Award outcome

Awarded value
£391,200
Award date
31 May 2025
Contract period
— → 21 May 2027
Against estimate
35% below
Bids received
2
Winner
  • Smile Mediation Ltd

This contract ends on 21 May 2027.

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About the winner

Smile Mediation Ltd

Based in
Lancashire

1 other contract from Birmingham City Council since 2025, worth £391,200.

See every contract Smile Mediation Ltd holds and when each one ends

Competition and scoring

Bids received

2

Open and restricted tenders in Administration, defence and social security services drew a median of 4 bids over the last 24 months; 18% received only one.

How bids were scored

  • Quality and Social Value
  • Price 30%

Market context

Typical award in Administration, defence and social security services

£283,750

Median of 1,328 awards in the last 24 months

This award is 38% above the median.

Birmingham City Council in the last 12 months

82

contracts awarded, worth £11,312,440,068 in total

See their procurement profile →

Recent awards in Administration, defence and social security services

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Notice history

Every published notice in this contracting process, newest first.

  1. Contract

    17 July 2025

  2. Contract Notice

    27 January 2025

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