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In deliveryUnited KingdomServices£170,000

Whistleblowing Hotline Service

Published
Published 8 January 2025
Deadline
Closed 14 July 2025

Overview

The City of Edinburgh Council (the “Council”) awarded a Contract for a Whistleblowing Hotline Service. The Council’s appointed a single whistleblowing solutions Contractor to provide an independent whistleblowing hotline service, oversight of investigations, carry out investigations into major disclosures and provide critical friend services on investigations carried out internally. It is expected that the new Contract shall operate from September 2025 for a period of three years with the option (at the Council’s discretion) to extend for a further two 12-months periods.

Key details

Country
United Kingdom
Status
In delivery
Category
Services
Estimated value
£170,000
Procedure
Open
Published
8 January 2025
Deadline
Closed
Classification (CPV)
General management consultancy servicesCall centreInvestigation services

Award outcome

Awarded value
£535,000
Award date
24 August 2025
Contract period
— → 29 July 2030
Winner
  • Safecall

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Notice history

Every published notice in this contracting process, newest first.

  1. Contract

    10 September 2025

    View notice ↗
  2. Contract Notice

    13 June 2025

    View notice ↗
  3. Prior Information Notice

    8 January 2025

    View notice ↗

Contracting authority

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Awarded: Whistleblowing Hotline Service — won by Safecall — Skim