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In deliveryUnited KingdomServices£14,400,000

Scotland wide integration support service for forced migrants.

Published
Published 28 November 2024
Deadline
Closed 6 May 2025

Overview

The Scottish Government Asylum and Refugee Integration Team is seeking a service provider to deliver a contracted Scotland-wide integration support service for forced migrants. The current grant funded Refugee Support Service provides a programme of support interventions; Helping forced migrants living in Scotland to improve their understanding of their rights, offering information, advice and advocacy on accessing these rights, so they can restore the social and economic independence needed to build a new life as part of Scottish society. A free and confidential helpline for all forced migrants across Scotland, providing a triage function to undertake a preliminary assessment of the nature and urgency of their need to determine required action. This leads to provision of information and advice or signposting and making referrals when more relevant support or expertise are provided by other organisations; Comprehensive and up-to-date data and insights from across different refugee programmes in Scotland, informing and contributing to the overall implementation of Scotland’s policy framework of refugee integration. A team of Regional Integration Coordinators, advisers and regional volunteers who oversee each region, working closely with forced migrants, communities and service delivery partners to coordinate support, centralise and improve access to information on regional support and resources, preventing duplication of services and ensures the approach complements and enhances existing local provision.

Key details

Country
United Kingdom
Status
In delivery
Category
Services
Estimated value
£14,400,000
Procedure
Open
Published
28 November 2024
Deadline
Closed
Classification (CPV)
Helpdesk and support servicesHelpdesk servicesTranslation servicesCivic betterment and community facility support services

Award outcome

Awarded value
£14,400,000
Award date
16 July 2025
Contract period
— → 2 January 2028
Winner
  • Scottish Refugee Council

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Notice history

Every published notice in this contracting process, newest first.

  1. Contract

    29 July 2025

    View notice ↗
  2. Contract Notice

    20 March 2025

    View notice ↗
  3. Prior Information Notice

    28 November 2024

    View notice ↗

Contracting authority

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Awarded: Scotland wide integration support service for forced migrants. — won by Scottish Refugee Council — Skim