Provision of welfare benefit, debt and housing advice services
Awarded to Birmingham Citizens Advice Bureau Service Limited, Birmingham Settlement
Birmingham City Council(buyer)
- Published
- Published 25 November 2024
- Deadline
- Closed 8 January 2025
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Overview
Contracting authority
5 live opportunities · 119 awarded contracts
Birmingham, United Kingdom
Authority website ↗
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Lots (4)
Face-to-Face Advice and Area Leadership Role - North
The Council wishes to use the overall resources available to:- Maximise the availability of face-to-face advice services to citizens via ‘Community Library ‘Hubs’ and potentially at other community ‘spokes’ or other community events within the city. - Improve collaborative working at a local level between advice providers and the Council- Continue the local area leadership lead role for advice partners. - Develop a greater focus on preventative advice, digital first and self-serve options for citizens.- Contribute toward improved financial and public health outcomesFace-to-Face Advice and Area Leadership Role - North
Won by Birmingham Citizens Advice Bureau Service LimitedFace-to-Face Advice and Area Leadership Role - South
The Council wishes to use the overall resources available to:- Maximise the availability of face-to-face advice services to citizens via ‘Community Library ‘Hubs’ and potentially at other community ‘spokes’ or other community events within the city. - Improve collaborative working at a local level between advice providers and the Council- Continue the local area leadership lead role for advice partners. - Develop a greater focus on preventative advice, digital first and self-serve options for citizens.- Contribute toward improved financial and public health outcomesFace-to-Face Advice and Area Leadership Role - South
Won by Birmingham SettlementFace-to-Face Advice and Area Leadership Role - East
The Council wishes to use the overall resources available to:- Maximise the availability of face-to-face advice services to citizens via ‘Community Library ‘Hubs’ and potentially at other community ‘spokes’ or other community events within the city. - Improve collaborative working at a local level between advice providers and the Council- Continue the local area leadership lead role for advice partners. - Develop a greater focus on preventative advice, digital first and self-serve options for citizens.- Contribute toward improved financial and public health outcomesFace-to-Face Advice and Area Leadership Role - East
Won by Birmingham Citizens Advice Bureau Service LimitedFace-to-Face Advice and Area Leadership Role – West and Central
The Council wishes to use the overall resources available to:- Maximise the availability of face-to-face advice services to citizens via ‘Community Library ‘Hubs’ and potentially at other community ‘spokes’ or other community events within the city. - Improve collaborative working at a local level between advice providers and the Council- Continue the local area leadership lead role for advice partners. - Develop a greater focus on preventative advice, digital first and self-serve options for citizens.- Contribute toward improved financial and public health outcomesFace-to-Face Advice and Area Leadership Role – West and Central
Won by Birmingham Settlement
Key details
- Country
- United Kingdom
- Status
- In delivery
- Category
- Services
- Estimated value
- £2,000,000
- Procedure
- Open procedure
- Rules
- Public Contracts Regulations 2015
- Published
- 25 November 2024
- Deadline
- Closed
Award outcome
- Awarded value
- £1,092,624
- Award date
- 27 May 2025
- Contract period
- — → 11 May 2028
- Against estimate
- 45% below
- Bids received
- 2
- Birmingham Citizens Advice Bureau Service Limited
- Birmingham Settlement
This contract ends on 11 May 2028.
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Competition and scoring
Bids received
2
Open and restricted tenders in Administration, defence and social security services drew a median of 4 bids over the last 24 months; 18% received only one.
How bids were scored
- Quality and Social Value
- Price 10%
Market context
Typical award in Administration, defence and social security services
£283,750
Median of 1,328 awards in the last 24 months
This award is 3.9× the median.
Birmingham City Council in the last 12 months
82
contracts awarded, worth £11,312,440,068 in total
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Notice history
Every published notice in this contracting process, newest first.
Contract
25 June 2025
Contract Notice
25 November 2024
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