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In deliveryUnited KingdomServicesFramework agreement£100,000,000Add to pipeline

Keeping Well Services Framework

Awarded to Allbrite Medical Staffing Ltd T/A Allbrite Care, Care Quality Services Ltd, Collens Healthcare Ltd +8 more

Sunderland City Council(buyer)

Published
Published 20 November 2024
Deadline
Closed 7 January 2025

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Overview

Sunderland City Council has awarded a framework for the provision of Keeping Well Services, comprising care and support at home for adults over 18 years across nine lots covering geographic areas (Sunderland East, West, Coalfields, Washington, and North), overnight care, live-in care, carer support, and ad-hoc support services. The framework, valued at £100 million, has been awarded to 11 providers including Allbrite Medical Staffing Ltd, Care Quality Services Ltd, Collens Healthcare Ltd, Comfort Call Limited, Elegance Care and Support Ltd, Hales Group Ltd, Kelly Park Limited, The Care and Support Group Ltd, Thorncliffe Homecare Limited, Vestra Homecare Limited, and Westhome Care Services, with the award made on 23 October 2025.

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Lots (9)

  • Care and Support in the Home Daytime (Sunderland East)

    Won by Comfort Call Limited
  • Care and Support in the Home Daytime (Sunderland West)

  • Care and Support in the Home Daytime (Coalfields)

  • Care and Support in the Home Daytime (Washington)

  • Care and Support in the Home Daytime (Sunderland West)

  • Care & Support in the Home - Overnight Care

    Single contractor lot for the provision of Care & Support for Adults over 18 years : Full Overnight Service and Overnight Pop in Service

  • Live in Care Service

    Single Contractor lot for the provision of live in Care & Support in the Home for Adults over 18 years

  • Carer Support Service (Carer Relief)

    Single Contractor lot for the provision of Care & Support in the Home for Adults over 18 Years for people living in their own home who are supported by an unpaid Carer. The Service will support Adult Carers aged 18 years or over to have a break from their caring role

  • Support Services (Ad hoc) Care & Support in the Home

    Multiple Contractor lot for the provision of Care & Support in the Home for Adults over 18 years on an ad hoc basis.

Key details

Country
United Kingdom
Status
In delivery
Category
Services
Estimated value
£100,000,000
Procedure
Open
Contract type
Framework agreement
Published
20 November 2024
Deadline
Closed
Classification (CPV)
Social work and related services

Award outcome

Award date
23 October 2025
Contract period
15 June 2025 → 18 June 2028
Winners
  • Allbrite Medical Staffing Ltd T/A Allbrite Care
  • Care Quality Services Ltd
  • Collens Healthcare Ltd
  • Comfort Call Limited
  • Elegance Care and Support Ltd
  • Hales Group Ltd
  • Kelly Park Limited
  • The Care and Support Group Ltd
  • Thorncliffe Homecare Limited (Hark Group Holdings)
  • Vestra Homecare Limited
  • Westhome Care Services

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Notice history

Every published notice in this contracting process, newest first.

  1. Contract

    28 November 2025

  2. Tender Update

    8 January 2025

  3. Contract Notice

    20 November 2024

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