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Housing Related Floating Support Services in Flintshire

Awarded to AGE CONNECTS NORTH EAST WALES, Kaleidoscope, LOCAL SOLUTIONS

Flintshire County Council(buyer)

Published
Published 23 October 2024
Deadline
Closed 7 March 2025

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Overview

Flintshire County Council commissioned housing-related floating support services across five specialised lots: young persons, criminal offending, older people, general and complex needs, and early homeless prevention. The contract, valued at £3,264,088 and awarded on 13 October 2025 to AGE CONNECTS NORTH EAST WALES, Kaleidoscope, and LOCAL SOLUTIONS, runs for four years with an option to extend for a further two years.

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Lots (5)

  • Young Persons Floating Support Project

    The project will offer housing related support to young people aged 16-25 which enables people to establish and/or maintain independent living. This project will provide support to young people who are homeless or threatened with homelessness or needing support to remain in their properties. Support will be flexible, and person centred, but may include things like budgeting, including accessing money advice, developing life skills, achieving safety and security, and accessing other helpful services and opportunities.

    Won by LOCAL SOLUTIONS
  • Criminal Offending Floating Support Project

    This project will offer housing-related support to individuals with a history of criminal offending. Specifically, it will assist those in custody who are at risk of being homeless upon release in Flintshire. The aim is to conduct a comprehensive assessment of their needs while they are still in custody, ensuring a detailed and personalised support plan is in place for when they are released. Support workers will collaborate with prison resettlement officers and probation services to facilitate a smooth transition and ensure continuity of support in the community. The project will also extend its services to individuals with offending related support needs who are assessed as requiring housing assistance. The goal is to prevent homelessness, help service users maintain their accommodations, and promote their independence. This initiative will support service users from any housing tenure across Flintshire.

    Won by Kaleidoscope
  • Older People Floating Support Project

    The service will provide low-level short-term housing related support to enable older people to gain or retain their self-reliance, sustain their accommodation, and remain living as independently as possible in the community. The support will consist of a mix of practical support and advice as well as signposting to other services.

    Won by AGE CONNECTS NORTH EAST WALES
  • General and Complex Needs Floating Support Project

    This service will provide a holistic support system for individuals with varying levels of need. Complex needs support workers will assist clients facing multiple challenges such as mental health issues, learning disabilities, substance misuse, and criminal offending (list is non-exhaustive). For those whose primary concerns are housing-related, general housing support workers will help with issues like debt, rent arrears, benefit support, liaising with other professionals, housing conditions etc. The Mental Health Liaison Officer (MHLO) support clients who are open to the housing solutions team, therefore will be experiencing homelessness or will be threatened with homelessness. The MLHO will bridge the gap between mental health services and housing solutions. They will be expected to provide guidance and expertise to clients experiencing mental health challenges, ensuring that support plans are tailored to individual needs. The role will involve building strong relationships with mental health services to facilitate timely referrals and coordinated care.

    Won by Kaleidoscope
  • Early Homeless Prevention Floating Support Project

    The service will offer short-term, low-level housing support to help clients who are currently struggling. The clients will not meet statutory homelessness assistance but will need support to either maintain their current property or advice on next steps. This can include but not inclusive of support with bills (ensuring all energy and water tariffs are affordable), benefit support, support with property that is suffering with damp and mould, where invalid notices are given, relationship breakdowns etc. The support will include a combination of practical assistance, advice, and sign posting to other services.

    Won by Kaleidoscope

Key details

Country
United Kingdom
Status
Contract signed
Category
Services
Procedure
Open
Published
23 October 2024
Deadline
Closed
Classification (CPV)
Housing servicesHealth and social work servicesSocial work and related servicesSocial work services without accommodationOther community, social and personal services

Award outcome

Awarded value
£3,264,088
Award date
13 October 2025
Winners
  • AGE CONNECTS NORTH EAST WALES
  • Kaleidoscope
  • LOCAL SOLUTIONS

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Notice history

Every published notice in this contracting process, newest first.

  1. Contract

    4 November 2025

  2. Contract Notice

    24 January 2025

  3. Prior Information Notice

    23 October 2024

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