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Contract signedUnited KingdomServicesFramework agreement£75,032,665Add to pipeline

Support at Home

Awarded to Elite Domiciliary Care Ltd, Home from Home Childrens Day Nursery, SEREN SUPPORT SERVICES LTD

Caerphilly County Borough Council(buyer)

Published
Published 2 October 2024
Deadline
Closed 28 October 2024
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Overview

Caerphilly County Borough Council has awarded a Support at Home framework arrangement to three providers: Elite Domiciliary Care Ltd, Home from Home Childrens Day Nursery, and SEREN SUPPORT SERVICES LTD. The framework delivers domiciliary care and respite services at home for adults and children with varying needs including dementia, learning disabilities, physical impairments, mental health issues, and substance misuse, across four lots in a collaborative arrangement with Blaenau Gwent CBC. The contract, valued at £67.27 million for 52 months, was awarded on 11 June 2025.

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Reveal decision makers

Lots (4)

  • Provision of Support at Home for Adults - Caerphilly

    To provide a Support at Home Service (Domiciliary Care and Respite at home Service) for Adult Services for Caerphilly CBC. Caerphilly Council has limited the number of service providers to be awarded to this lot to a maximum of 3 Service Providers. The Commissioner reserves the right to increase the maximum number of Service Providers per lot if capacity issues are experienced during the period of the framework. This process shall be run in line with refresh periods. Full Details were issued in the ITT Additional information: Please note that the duration in months is the maximum potential 52 months remaining on this arrangement and the commencement is from the 23 June 2025. The estimated cost for this framework is based on current rates and level of service for the maximum number of months remaining under this framework for Caerphilly Adults' only

    £40,817,500Won by Elite Domiciliary Care LtdWon by SEREN SUPPORT SERVICES LTDWon by Home from Home Childrens Day Nursery

  • Provision Support at Home for Adults Blaenau Gwent

    To provide a Support at Home Service (Domiciliary Care and Respite at home Service) for Adult Services for Blaenau Gwent CBC. Blaenau Gwent Council has limited the number of service providers to be awarded to this lot to a maximum of 2 Service Providers. The Commissioner reserves the right to increase the maximum number of Service Providers per lot if capacity issues are experienced during the period of the framework. This process shall be run in line with refresh periods. Full Details were issued in the ITT Additional information: Please note that the duration in months is the maximum potential 52 months remaining on this arrangement and the commencement is from the 23 June 2025. The estimated cost for this framework is based on current rates and level of service for the maximum number of months remaining under this framework for Blaenau Gwent Adults' only

    £33,108,333Won by Home from Home Childrens Day NurseryWon by SEREN SUPPORT SERVICES LTD

  • Provision of Support at Home for Children Caerphilly

    To provide a Support at Home Service (Domiciliary Care and Respite at home Service) for Children Services for Caerphilly CBC. Caerphilly County Council has limited the number of service providers to be awarded to this lot to a maximum of 2 Service Providers. The Commissioner reserves the right to increase the maximum number of Service Providers per lot if capacity issues are experienced during the period of the framework. This process shall be run in line with refresh periods. Full Details were issued in the ITT Additional information: Please note that the duration in months is the maximum potential 52 months remaining on this arrangement and the commencement is from the 23 June 2025. The estimated cost for this framework is based on current rates and level of service for the maximum number of months remaining under this framework for Caerphilly Children' only

    £502,666Won by Home from Home Childrens Day Nursery

  • Blaeanu Gwent Provision Support at Home for Children

    To provide a Support at Home Service (Domiciliary Care and Respite at home Service) for Children Services for Blaenau Gwent CBC. Blaenau Gwent Council has limited the number of service providers to be awarded to this lot to a maximum of 1 Service Providers. The Commissioner reserves the right to increase the maximum number of Service Providers per lot if capacity issues are experienced during the period of the framework. This process shall be run in line with refresh periods. Full Details were issued in the ITT Additional information: Please note that the duration in months is the maximum potential 52 months remaining on this arrangement and the commencement is from the 23 June 2025. The estimated cost for this framework is based on current rates and level of service for the maximum number of months remaining under this framework for Blaenau Gwent Children' only

    £604,166Won by Home from Home Childrens Day Nursery

Key details

Country
United Kingdom
Status
Contract signed
Category
Services
Estimated value
£75,032,665
Procedure
Open procedure
Rules
Public Contracts Regulations 2015
Contract type
Framework agreement
Published
2 October 2024
Deadline
Closed
Classification (CPV)
Health and social work servicesHealth servicesMiscellaneous health servicesSocial work and related servicesSocial work servicesSocial servicesOther community, social and personal services

Award outcome

Awarded value
£67,270,665
Award date
11 June 2025
Against estimate
10% below
Bids received
24
Winners
  • Elite Domiciliary Care Ltd
  • Home from Home Childrens Day Nursery
  • SEREN SUPPORT SERVICES LTD

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Competition and scoring

Bids received

24

Open and restricted tenders in Health and social work services drew a median of 4 bids over the last 24 months; 19% received only one.

Market context

Typical award in Health and social work services

£186,136

Median of 14,517 awards in the last 24 months

This award is 361.4× the median.

Caerphilly County Borough Council in the last 12 months

25

contracts awarded, worth £460,122,151 in total

See their procurement profile →

Recent awards in Health and social work services

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Notice history

Every published notice in this contracting process, newest first.

  1. Contract

    11 March 2026

  2. Contract Notice

    2 October 2024

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