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In deliveryUnited KingdomServicesFramework agreement£233,764,000Add to pipeline

WCC/RBKC Homecare Multi Lot Framework

Awarded to Ashbourne Group Ltd, Guardian Homecare Ltd UK

Westminster City Council(buyer)

Published
Published 27 September 2024
Deadline
Closed 29 October 2024

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Overview

Westminster City Council and the Royal Borough of Kensington and Chelsea established a multi-lot, multi-supplier framework agreement for homecare and related services for adults, covering neighbourhood-based homecare, spot purchasing, complex care, reablement, hospital discharge services, and accommodation-based homecare. The framework was awarded on 9 July 2025 to Ashbourne Group Ltd and Guardian Homecare Ltd UK for a contract value of £263.6 million. The services were procured under the Light Touch Regime of the Public Contracts Regulations 2015.

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Lots (5)

  • Neighbourhood Provision

    Place-based homecare across 10 geographic locations. All new referrals will be received by Lot 1 Service providers in the 1st instance. For further information and access to the specification, please login/register on the e-tendering portal (Jaggaer).

    £150,025,000
  • Complex by Exception

    Homecare delivered across geographic locations, supporting behaviours that challenge. For further information and access to the specification, please login/register on the e-tendering portal (https://wcc.ukp.app.jaggaer.com).

    £6,074,000
  • Reablement and Hospital Discharge Bridging

    The Reablement service will provide care for a period of up to 6-weeks to assist service users to regain skills they have lost and to enable assessment of their care needs going forward. For further information and access to the specification, please login/register on the e-tendering portal (https://wcc.ukp.app.jaggaer.com).

    £13,784,000
  • On-site 7-day provision at homeless hostels

    In-reach homecare services within homeless hostels to a small number of individuals who meet the threshold for Adult Social Care (ASC) services. Service users are typically those with co-morbidity and a complexity of needs that cannot be met by the incumbent Service Provider who typically delivers housing related activities at the homeless hostels. For further information and access to the specification, please login/register on the e-tendering portal (https://wcc.ukp.app.jaggaer.com).

    £500,000
  • Spot Provision

    Where the Lot 1 Neighbourhood Provider cannot take the referral due to capacity concerns or being unable to meet service user needs, the referral will be offered to Lot 2 Spot Provision homecare Service Providers. For further information and access to the specification, please login/register on the e-tendering portal (https://wcc.ukp.app.jaggaer.com).

    £63,382,000

Key details

Country
United Kingdom
Status
In delivery
Category
Services
Estimated value
£233,764,000
Procedure
Selective
Contract type
Framework agreement
Published
27 September 2024
Deadline
Closed
Classification (CPV)
Health and social work servicesSocial work and related servicesSocial work services without accommodation

Award outcome

Awarded value
£263,621,549
Award date
9 July 2025
Contract period
— → 13 June 2030
Winners
  • Ashbourne Group Ltd
  • Guardian Homecare Ltd UK

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Notice history

Every published notice in this contracting process, newest first.

  1. Contract

    22 April 2026

  2. Contract Notice

    27 September 2024

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