Skip to content
In deliveryUnited KingdomServices£370,000,000

Trader Support Services

Published
Published 16 September 2024
Deadline
Closed 20 March 2025

Overview

HMRC has appointed a service provider for the Trader Support Service (TSS) to: • provide a free end-to-end support package to manage the processes required to move goods between Great Britain and Northern Ireland on behalf of traders registered with the service; • educate businesses on the regime for moving goods between Great Britain and Northern Ireland, including changes introduced by the Windsor Framework, and the steps they need to take to comply with it; and • be available to all sizes of businesses moving goods between Great Britain and Northern Ireland. The service will include a digital portal to facilitate the movement of goods between Great Britain and Northern Ireland, self-serve guidance and specialist support for meeting customs obligations.

Key details

Country
United Kingdom
Status
In delivery
Category
Services
Estimated value
£370,000,000
Procedure
Selective
Published
16 September 2024
Deadline
Closed
Classification (CPV)
System and support servicesSpecialist training servicesServices furnished by business, professional and specialist organisations

Award outcome

Awarded value
£245,186,136
Award date
16 December 2025
Contract period
— → 20 November 2030
Winner
  • Netcompany UK Limited

Contract ending soon? Skim tracks incumbents and flags recompetes early. Book a demo to set up alerts.

Notice history

Every published notice in this contracting process, newest first.

  1. Contract

    17 December 2025

    View notice ↗
  2. Contract Notice

    17 February 2025

    View notice ↗
  3. Prior Information Notice

    16 September 2024

    View notice ↗

Contracting authority

Get the full picture

AI analysis, bid scoring, and expert strategy for this tender

Skim analyses every tender against your company profile and tells you whether to bid, how to win, and who you are up against.

See which competitors are winning the contracts you're chasing.

15-minute call. We'll pull the win data on your real pipeline and show you what Skim does with it.

Awarded: Trader Support Services — won by Netcompany UK Limited — Skim